• Report: #284600

Complaint Review: U.S. Office & Industrial Supply

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  • Submitted: Tue, November 13, 2007
  • Updated: Wed, November 14, 2007

  • Reported By:C.P. Oregon
U.S. Office & Industrial Supply
6924 Canby Avenue, Unit #106 Reseda, California U.S.A.

U.S. Office & Industrial Supply Another attempted Rip-Off! Reseda California

*Author of original report: Packages picked up !

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Our shipping and Receiving Manager received a phone call from someone claiming to know our packing tape buying history. He swears they told him they were our current packing supply company. They were very convincing. They offered him a 'special deal' on 2 cases of tape. $1.19 a roll. This is less than we currently pay for 110 yd rolls, so a verbal 'ok' was expressed. A week or so later 4 cases show up on Fed-Ex. I told the receiving guy to open one of the boxes so we could take a look at what we got. Surprise surprise ! HALF rolls ! Upon receiving the invoice we discovered they were actually charging us $4.10 a roll !!!!! and another $96+ for shipping !!!! Our Office Manager was all over it and called them. They yelled at her but she finally got them to issue an RMA number. We also pressed them for either their shipping account numbers or a call tag for UPS. This is currently developing, but supposedly a UPS call tag has been issued. Time will tell i guess .................
My personal advise would be to steer clear of this company. It's tactics seem to be less than legit in my opinion.

Angry customer
C.P., Oregon
U.S.A.

This report was posted on Ripoff Report on 11/13/2007 01:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/US-Office-Industrial-Supply/Reseda-California-91335/US-Office-Industrial-Supply-Another-attempted-Rip-Off-Reseda-California-284600. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Packages picked up !

AUTHOR: Angry customer - (U.S.A.)

Fed-Ex showed up today with call tags for the packages. So far this is going well.............. we're holding on to all paperwork and correspondences just in case.......... Funny that even the Fed-Ex guy was familiar with this company. He mentioned ours wasn't the first company he has had to pick up returns from to go back to U.S. Office & Industrial Supply under angry circumstances. ............... My advice ............ Beware.
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