- Report: #920289
Report - Rebuttal - Arbitrate
Complaint Review: U.S. Postal Service
U.S. Postal ServiceLobby 40 Marietta Street Atlanta, Georgia United States of America
U.S. Postal Service USPS (Atlanta's Poenix Branch) Postal Service closed out my PAID PO BOX without notice/warning - returned all my mail to senders Atlanta, GA Atlanta, Georgia
*Consumer Suggestion: Complainer must have seen the light - or darkness?
*Consumer Comment: An expample of "grown folks" unable to control temper and resort to hypocritical slander.
*Author of original report: U.S. Postal Fraudulant Practice
*Consumer Comment: The solution is so obvious, it's ridiculous.
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After asking, I was told there had been a "glitch" in the system and essentially they DO NOT HAVE ACCURATE PAYMENT RECORDS for P.O. Box customers. They produced a print out that showed I'd not made a payment since October 2010 (really) which she admitted may well be inaccurate.
The worst part is that in spite of the fact, that I've paid, they are REQUIRING that I produce proof that my account is up-to-date in face of the fact they'd admitted they are the ones who are having record keeping problems.
What can be done? USPS Customer Service agreed with the local branch, apologize and sharply pronounced that I should produce proof of payment asap or my mail will continue to be returned to sender.
This report was posted on Ripoff Report on 07/31/2012 11:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/US-Postal-Service/Atlanta-Georgia-/US-Postal-Service-USPS-Atlantas-Poenix-Branch-Postal-Service-closed-out-my-PAID-PO-BO-920289. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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