- Report: #612973
Report - Rebuttal - Arbitrate
Complaint Review: US Prize Draw
US Prize DrawInternet United States of America
US Prize Draw Monthly service fee filled to phone bill Internet
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When I closed out my AT&T account I noticed a monthly service charge from Techmax Solutions, Inc. for $9.62. Since I did not recognize this fee I called and was referred to US Prize Draw. Apparently I had been paying this bill for 3 months and didn't know it.
They stated that at some point I had to have enrolled and "read the disclaimer" that allowed them to bill my phone bill. When pressed for further info. they gave me an email address that I have not used for at least a year. I have never heard of this company nor have I filled out any forms which where I would have used that email address.
Once I got through to the right person - Techmax Solutionis is a billing company for US Prize Draw - they were mostly polite on the phone. They promised to refund the three months already paid and cancelled any further monthly bills. I won't hold my breath!
I am embarrassed to say that I did not notice this charge on my phone bill because I pay on line. The only reason I caught it now is because I changed phone companies and got a final bill in paper form!
The notation of the bill is "TechMax Sltns - EFAX Svc Mthly Fee $9.62".
I have to wonder how many other people are paying this charge without knowing?
This report was posted on Ripoff Report on 06/11/2010 08:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/US-Prize-Draw/internet/US-Prize-Draw-Monthly-service-fee-filled-to-phone-bill-Internet-612973. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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