- Report: #923354
Report - Rebuttal - Arbitrate
Complaint Review: US SALON SUPPLY
US SALON SUPPLY708 S Kalamazoo St Internet United States of America
US SALON SUPPLY SHIPPED LARGE ORDER OF WRONG PRODUCT, WILL NOT REPACE WITH CORRECT ONE PAW PAW, Internet
For six weeks I have been asking them to correct the mistake, and they say I should pay ($15!) to ship it back. I am a small biz owner and I take responsibility when I mess up. I have the technology to send a return label to a customer, but they refuse. Really flakey reps, Will never order from them again, bad experience and terrible customer service.
This report was posted on Ripoff Report on 08/06/2012 04:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/US-SALON-SUPPLY/internet/US-SALON-SUPPLY-SHIPPED-LARGE-ORDER-OF-WRONG-PRODUCT-WILL-NOT-REPACE-WITH-CORRECT-ONE-PA-923354. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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