- Report: #1018073
Complaint Review: US TAX SHIELD
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| US TAX SHIELD 17328 Ventura Blvd. Suite 169
Encino, California United States of America |
|
US TAX SHIELD Intercard Payments Don't use them A+ rating? yeah right!! Encino, California
*UPDATE Employee: US Tax Shield
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Is it me or does it not sound completely reasonable to pay the amount i have to this point and expect something in return? Not one time during my five months have i spoke to an attorney, yet i do get a call every week for the past months from the company asking for more money. They continually tell me and make treats that if i don't pay more money they will stop working on my case, then i get a letter in the mail saying my case is suspended due to non-payment.
You don't even fill like a client with this company.
The only resolution offered so far was from someone at the company saying he is case manager and his suggestion was i pay at least half of my outstanding balance now and he will then create a monthly payment plan with the IRS for the remaining balance, zero reduction in penalties and interest... what a joke i could have done that myself. I am still hoping for a positive resolution as supposedly this company has good rating the BBB.
So far my experience with US Tax Shield has been quite concerning, they seem way more concerned with getting paid 100% then offering any solutions. I am hoping to revise this review in the future and my money spent has not been a total waste
This report was posted on Ripoff Report on 02/21/2013 01:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/US-TAX-SHIELD/Encino-California-91316/US-TAX-SHIELD-Intercard-Payments-Dont-use-them-A-rating-yeah-right-Encino-California-1018073. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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US Tax Shield
AUTHOR: US Tax Shield - (United States of America)
SUBMITTED: Monday, March 04, 2013
Please accept our sincere apologies for the inconvenience you may have experienced.
I want to assure you that our ultimate goal is to find the best resolution for our clients, and provide excellent customer service throughout that process.
We deeply value your relationship and are committed to providing you with the highest level of service.
We look forward to resolving this matter with your complete satisfaction.
