• Report: #643198

Complaint Review: US Tax Solutions

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  • Submitted: Wed, September 22, 2010
  • Updated: Mon, September 27, 2010

  • Reported By: Gino — Apache Junction Arizona USA
US Tax Solutions
4510 Hixson Pike Ste E Hixson, Tennessee United States of America

US Tax Solutions Did Not Perform As Promised, Unresponsive Since Hixson, Tennessee

*REBUTTAL Owner of company: Rebuttal

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I contacted this company back in July, 2010 and after speaking with Jerry several times, secured their services in August. I paid them $400 to begin and another $400 in Sept, under the pretense that something was being done on my behalf.
I hired them to help with my IRS issues and my contract was very specific what I expected and what they expected.
In Sept, on about the 6th or 7th, I started receiving letters again from both the IRS and the state, some of them claiming they would begin the process to levy my property if they did not hear from me. I was told US Tax Solutions would handle all correspondence so I was concerned. I contacted Jerrys office and he quickly took my call and said they hadn't received any letters. Then the next week I got more letters and on Thrusday, Sept. 16th I emailed Jerry directly, just looking for a response, something. He did not respond. I emailed again on Friday, no response. I called their office on Monday and was told he would call me back or email me that day, no response. I called Tuesday and was told the same thing and again, no response.

This report was posted on Ripoff Report on 09/22/2010 09:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/US-Tax-Solutions/Hixson-Tennessee-37343/US-Tax-Solutions-Did-Not-Perform-As-Promised-Unresponsive-Since-Hixson-Tennessee-643198. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Rebuttal

AUTHOR: Jerry E Keran - (United States of America)

  U S Tax Solutions terminated our representation of this client and refunded 100% of his money.  We declined to have and further contact with him and therefore chose not to return any communications. Apparently the former client was so upset that we would have the nerve to fire him as a client that he has filed several complaints in an attempt to damage our reputation.  The complaint is unfounded.
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