- Report: #996868
Complaint Review: U.S. birth certificate.com
Related Reports
Featured Ripoff Reports
Ripoff Reports
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
Special Features
-
Doctored Reviews is designed to help patients, doctors, and websites understand the problems created by Medical Justice, a company trying to restrict online patient reviews, and to offer some ways that let patients freely talk about their healthcare experiences. -
The government should serve voters, not corporate special interests. Public Citizen works to empower ordinary citizens, reduce the influence of big corporations on government, open the government to public scrutiny, and hold public officials accountable for their misdeeds. -
WHAT YOU NEED TO KNOW ABOUT THE BBB: NOT a government agency as listed in your local phone book. Instead the BBB is a private non-profit / franchise operation. 20/20 exposes the BBB, Hamas Terror Group Gets 'A' Rating - BBB is running a "pay for play" scheme.
| U.S. birth certificate.com 2600 South Gessner Suite 200 Houston, Texas 77063
Houston, Texas United States of America |
|
U.S. birth certificate.com They charged me $118.00 for a birth certificate to arrive in the mail within 2-4 days. Its been 2 weeks now, and I still don't have it! Houston, Texas
*Consumer Comment: Wrong website
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
I ordered a birth certificate online (www.usbirthcertificate.com). I filled out their form correctly and faxed it over along with a copy of my drivers license on 1/2/13. Today is 1/14/13 and I still haven't received a birth certificate. I was charged on a debit card $118.00 for this which was way more than I was told it would cost. I asked for the birth certificate to be expedited where I would get it in 2-4 days, but it's 1 day away from being two weeks now, and I still don't have it.
At first they said there wasn't a date on it, and asked me to re-fax it with a date. There was a date on it and I just faxed it back over. Then they said they don't know why someone said they didn't see a date, and they would start the process. Then they said the state needed to charge more money for the expedition process when I already was charged the fee for the expedition process, so that made no sense. So then, I wrote the state an email of what was going on, and all they wrote me was I needed to address this problem through the website I went through. So then, I called the website (www.usbirthcertificate.com) back, and asked the status of my order. They apologized, and told me the certificate was sent out in the mail and that they emailed me a tracking number. After I got off the phone with them I check my email to find nothing. They never emailed me a tracking number. I called them today again now to ask the status of my order, they were unable to tell me anything and said they would call me back at a number I gave them to let me know what was going on. I have waited all day and I did not receive a call back at all or a voice mail.
So I was charged $118.00 on 1/2/13 and still haven't received my birth certificate. I have no idea what's going on. No one is helping me, or calling me back. I paid the fee for expediting the certificate to get it within 2-4 days, and now it's going on 2 weeks! If I would have gone down to the department in my state (MN) to get a new birth certificate, it costs $26 and they print it off right then and there the same day. I only ordered it online as I wasn't in my state at the time and I needed it as soon as possible. I don't know what to do. I will call them again tomorrow like I did today, but they keep telling me they will call me back and they never do.
I have paid $118.00 for a birth certificate I never got. I'm not even sure if it's possible to get all my money refunded back to me. The state says they won't do refunds and the website says all sales are final.
What can or should I do?
At first they said there wasn't a date on it, and asked me to re-fax it with a date. There was a date on it and I just faxed it back over. Then they said they don't know why someone said they didn't see a date, and they would start the process. Then they said the state needed to charge more money for the expedition process when I already was charged the fee for the expedition process, so that made no sense. So then, I wrote the state an email of what was going on, and all they wrote me was I needed to address this problem through the website I went through. So then, I called the website (www.usbirthcertificate.com) back, and asked the status of my order. They apologized, and told me the certificate was sent out in the mail and that they emailed me a tracking number. After I got off the phone with them I check my email to find nothing. They never emailed me a tracking number. I called them today again now to ask the status of my order, they were unable to tell me anything and said they would call me back at a number I gave them to let me know what was going on. I have waited all day and I did not receive a call back at all or a voice mail.
So I was charged $118.00 on 1/2/13 and still haven't received my birth certificate. I have no idea what's going on. No one is helping me, or calling me back. I paid the fee for expediting the certificate to get it within 2-4 days, and now it's going on 2 weeks! If I would have gone down to the department in my state (MN) to get a new birth certificate, it costs $26 and they print it off right then and there the same day. I only ordered it online as I wasn't in my state at the time and I needed it as soon as possible. I don't know what to do. I will call them again tomorrow like I did today, but they keep telling me they will call me back and they never do.
I have paid $118.00 for a birth certificate I never got. I'm not even sure if it's possible to get all my money refunded back to me. The state says they won't do refunds and the website says all sales are final.
What can or should I do?
This report was posted on Ripoff Report on 01/14/2013 05:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/US-birth-certificatecom/Houston-Texas-77063/US-birth-certificatecom-They-charged-me-11800-for-a-birth-certificate-to-arrive-in-t-996868. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
Click Here to read other Ripoff Reports on U.S. birth certificate.com
Search for additional reports
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips
The website you are supposed to use is the Bureau of Vital Statistics specific to your state. In other words, the site you went to is a ripoff site. They are not the official site whatsoever. Don't use any site but the official government website which does not end in dot com. That's actually one of the methods for determining if an official government website is real or not; if it ends in dot com its fake. The official site will be formatted like this: doh.state.(your state's name here).us Time to go order your real birth certificate and cancel the other one to see if you can get your money back. I doubt it.
Respond to this report!
What's this? 
