• Report: #635870

Complaint Review: USA Credit

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  • Submitted: Mon, August 30, 2010
  • Updated: Sat, September 25, 2010

  • Reported By: Mathew — Sierra Vista Arizona United States of America
USA Credit
One Millennium Drive Uniontown, Pennsylvania United States of America

USA Credit How can they keep getting away with this?!! Uniontown, Pennsylvania

*Consumer Comment: Getting a refund...

*UPDATE Employee: USA Credit

*Consumer Suggestion: what I did

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I went to some payday loan sites, and apparently they share information because when I looked at my bank account I had a withdrawl for $149.95. This unauthorized charge led to my account being overdrawn and charged the usual $35 dollar insufficent funds fee. 

I immediately called my bank to inform them of the situation and they were more than willing to credit my account. Within 5 minutes the entire amount was credited back to my account.

Beware when using any payday loan website as it is uncertain as to which site shared my account information. My story was an apparent exception to the rule as is was quite simpple for me to get my money returned, many others, however,  have not been so fortunate.


This report was posted on Ripoff Report on 08/30/2010 07:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/USA-Credit/Uniontown-Pennsylvania-15401/USA-Credit-How-can-they-keep-getting-away-with-this-Uniontown-Pennsylvania-635870. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Getting a refund...

AUTHOR: heamagee - (United States of America)

That's great your bank was willing to work with you so easily.  Your right though, lots of people aren't so lucky.  I was able to get a refund as well and what I did was inform the company I was reporting them and that I wanted my money back and within 3 hours of my email which included all the report said as well, I received an email from them stating I could contact the number provided to get my refund expedited.  After a few days, as they stated, I did receive my refund. 

This company should not be allowed to continue doing this to people.  It is more than just "stealing money" from people.  For me, and I am sure for others as well, they ripped from me, they stole from me the trust I had in society and other people.  I have been ripped off many times, this is just one of the companies, and I will never be able to get that back.  I am calloused now, hardened to the "kindness of others".  Now I feel I need to question everyone to check their motives and so on.  I don't like it but that is the way it is.  They just should NOT get away with this. 

Take care and be careful with those payday loan places.  I myself was madly looking for a payday and got burned because of it.  I did however, find a couple of other sites that were not "1 or 2 or 24 hours and we will deposit money into your account" however they were, are, willing to work with me on a loan, which frankly has MUCH better terms and conditions than the payday loans.  I had to look hard, but they are out there.

Good luck with all you do,

Heather
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#2 UPDATE Employee

USA Credit

AUTHOR: Shelly - (U.S.A.)



I work in the Quality Assurance Department at USA Credit and I can assure you that we do not draft bank accounts without authorization.  For further assistance regarding this matter, please contact our Member Services Department at (800) 262-4192, Monday through Friday from 9 a.m. to 4:30 p.m. ET.



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#3 Consumer Suggestion

what I did

AUTHOR: kjacques865 - (United States of America)

I had the same situation yesterday. I first called my bank and they gave me a complaint number. I then went one step further and filed a complaint with the local sheriffs office in my county. I am going to have my money back in 72 hours. After my account gets into the plus I am going to close my account and than open a new one.
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