- Report: #616598
Report - Rebuttal - Arbitrate
Complaint Review: USA GRANT APPLICATIONS
USA GRANT APPLICATIONSP.O. Box 911660 St George, Utah United States of America
USA GRANT APPLICATIONS - GrantGuide FREE ACCESS FOR ONE MONTH, THEN 24.95 MONTHLY BILL St George Utah
*Consumer Comment: They bank on You Forgetting!
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THEY BANK ON YOU FORGETTING
I was hestitant to sign up for USA Grant Applications.org, or also known as Grant Guide, but I thought, for $25.00 maybe I can learn something. What I learned is this:
Online businesses are not subjected to the same guidelines and rules as brick and motar businesses according to my Chase Visa representitive. I not only paid $25.00 a month, but I was continuely billed for several months, about $250.00. The credit card I used, I pay online and don't use it at all, so for months the fee accumulated until I checked my paper bill. I was shocked and startled to find the fee had continued on a monthly basis.
There is no notification of such billing. When you explain that you were unaware of a continued contract, the customer service people will tell you that you did know when you signed up, and to go back to the website. They will let you know, that you are the idiot who knew what you were doing. Yes that's right, it's all your problem, and by you forgetting or not knowing, it's their win, they profit from your mistake.
The customer service people are aware they are RIPPING YOU OFF. So be prepared for highly aggressive people, they make their profit by people checking out their company, but then they will bill you monthly. I think most people forget that they will incur a monthly service bill for something they just wanted to try out.
The fact that the service makes it's money by billing you whether you use it or not, and that you most likely forgot that you were being billed is scary.
The gal refunded me for one month, I tried my best to explain my situation, however no mercy is there, because according to them they wouldn't make any money if they gave back the fee for people forgetting, or not knowing what they were getting into.
REMEMBER THEY BANK ON YOU FORGETTING YOU USED THEIR WEBSITE.
This report was posted on Ripoff Report on 06/23/2010 11:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/USA-GRANT-APPLICATIONS/St-George-Utah-84791/USA-GRANT-APPLICATIONS-GrantGuide-FREE-ACCESS-FOR-ONE-MONTH-THEN-2495-MONTHLY-BILL-S-616598. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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