USA Kitchen EXPO F Review from Angies List Member Chantilly Virginia

Make continued promises to provide an estimate for work and still no delivery or correspondence a month later. 

I contacted USA Kitchen and Bath to have the wall in between two closets demolished to form one large closet, install a glass wall shower door/wall, and a sliding pocket door at the entrance of the bathroom.  The USA Kitchen and Bath representative, Paul Little, visited February 23, 2015 and asked to provide time to draft the estimate of work requested but promised to get back to me in a few days, then the following week.  I waited patiently, by March 14, I received a call from Paul asking "what exactly do you want us to do again? Your closet and what else?"  It's hard not to wonder if this is a reflection of the responsiveness, importance, and type of work that will be placed on the work done in my home if we ever moved forward. It is possible the job simply wasn't big enough to render considerate and reliable service of just an estimate - much less for the actual job BUT if that was the case it should have been noted up front in order not to waste anyone's time.