- Report: #272884
Report - Rebuttal - Arbitrate
Complaint Review: USA Platinum
USA Platinum1 Millenium Dr, Uniontown, PA 15401 Nationwide U.S.A.
USA Platinum They don't seem to communicate between departments. Uniontown Pennsylvania
After I contacted them about this they tell me that the sales department has nothing to do with what they do. When I asked how where they then able to get my information and contact me about my account Cindy Yeskey the supervisor of Member Advocacy continued with the same line.
I asked to speak to someone else in charge. She put me on hold and came back on the line and said that she would transfer me to her supervisor. That supervisor did not answer her phone. Not only did I have to wait for 47 minutes to receive help they can not even answer their phones to explain why they don't communicate between depts.
This report was posted on Ripoff Report on 09/06/2007 04:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/USA-Platinum/nationwide/USA-Platinum-They-dont-seem-to-communicate-between-departments-Uniontown-Pennsylvania-272884. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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