- Report: #886850
Report - Rebuttal - Arbitrate
Complaint Review: USAA Insurance
USAA Insurance9800 Fredericksburg Road, San Antonio, Texas United States of America
USAA Insurance Deny, Deny, Deny the only word they know!!! San Antonio, Texas
*Consumer Suggestion: Diminished Value
*Consumer Comment: Do not complicate the issue.
*Consumer Comment: diminished value
*Author of original report: Allstate is not Responsible
*Consumer Suggestion: Where's Allstate ???
*Author of original report: Did no cash the check
*Consumer Comment: ok
*Consumer Comment: No idea what Kimmie is talking about???
*Consumer Comment: josey/charles
*Consumer Comment: Yes
*Consumer Comment: Yes Kimmie please correct me
*Author of original report: Diminished value of mustang gt convertible
*Consumer Comment: josey/charles
*Consumer Comment: KIm called me a name, I'm going tell
*Consumer Comment: question
*Author of original report: What do you mean by HUH???
*Consumer Comment: comment
*Consumer Comment: Bobby HUH?????
*Consumer Suggestion: Guy Next Door
*Consumer Comment: But...
The USAA member was at fault. Filed my claim with them (I am with Allstate) they drug their feet in paying for damages and then "they" filed with my insurance company!!
I filed for diminished value of my vehicle since it is now worth several thousand dollars less due to unibody damage. They offered me 970 dollars!!
I have provided them with 3 separate reports and over 55 pages of documentation for diminished value ranging from 3400 to 4700 dollars. I offered to settled for the lesser of the appraisals of 3400.
Denied again! Not sure what methodology they use to calculate the 970 they offered but what a rip-off
I have been fooling around with them for over 6 months now trying to recover what is fair! Guess they don't believe in fair. They say they take care of all their customers and they were founded by prior military members. What a lie, I am a veteran of the Air Force and they screwed me over. Typical treatment of our armed forces!!! Guess there is nothing left to do but file suit in small claims court!!
This report was posted on Ripoff Report on 05/23/2012 07:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/USAA-Insurance/San-Antonio-Texas-78288/USAA-Insurance-Deny-Deny-Deny-the-only-word-they-know-San-Antonio-Texas-886850. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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