• Report: #936185

Complaint Review: USAA

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  • Submitted: Sun, September 02, 2012
  • Updated: Sun, September 02, 2012

  • Reported By: MrsXmas — United States of America
USAA
San Antonio, Texas United States of America

USAA USAA Bank Cash Withdrawal/ Cash Bank charges on my bank account San Antonio, Texas

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I woke up to a large "pending charge on my account".  I called my bank immediately because it was a large sum of money and was told it was from USAA, San Antonio Texas and it was a Cash Withdrawal/ Cash Bank. This was on August 30th. My bank linked it to my husband's debit card. I closed the card and was told to wait until the pending charged posted which is so frustrating. So it posts on Saturday Sept 1 and I see ANOTHER charge pending up top which is was another large amount of money. I call again and hear it USAA AGAIN. Sovereign is claiming between the time I called on August 30, another charge was "Forced through". OMG. SERIOUSLY? I am so scared. We have lost a ton of money so far and I have to wait until Tuesday to go to the bank because it's Labor Day and Wednesday for it to post and file dispute again. First, I am upset at Sovereign for letting pending fraud charges even go through. I have also read if someone has your pin, you might not win the case. We have 2 charges that day using the same card locally to prove we were nowhere near Texas.

This report was posted on Ripoff Report on 09/02/2012 09:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/USAA/San-Antonio-Texas-/USAA-USAA-Bank-Cash-Withdrawal-Cash-Bank-charges-on-my-bank-account-San-Antonio-Texas-936185. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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