- Report: #316796
Report - Rebuttal - Arbitrate
Complaint Review: USABD Or Zipweb
USABD Or ZipwebEncino, California United States of America
USABD Or Zipweb Sneaky sales tactics Encino California
*UPDATE Employee: Help us make things right
2 months later, I was Irate as to why ATT was charging me so much for my new service, until I noticed a line item of 49.95 USABD monthly fee. I called ATT and they claimed they had nothing to do with it. I contacted the phone number and spoke to not so friendly representative for the company. He told me I had agreed to the trial and the charges were legitimate. I told him I never signed anything, nor received any confirmation via email. I demanded a credit for at least 1 mo. and he firmly denied me. I asked to speak to his Supervisor,and he claimed he was the Supervisor. He said he would fax me something to cancel but I never received. I faxed them a request to cancel and finally they claimed to have cancel my service.
In summary, I find if very sneaky that they call the same time I change phone companies, claim to send me a bill,which I thought would come in a separate envelope, not a 1 line item on the back page of my phone bill, and on top of all that, it doenst appear my name was ever even on the first page of Google. I am not sure how a company like this can stay in business.
William Tustin, California
This report was posted on Ripoff Report on 03/11/2008 09:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/USABD-Or-Zipweb/Encino-California/USABD-Or-Zipweb-Sneaky-sales-tactics-Encino-California-316796. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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