- Report: #949717
Report - Rebuttal - Arbitrate
Complaint Review: USAMail1
USAMail1Internet United States of America
USAMail1 USZoom Freight forwarder accepts packages for international customers and never forwards them to end-user, Internet
*Author of original report: Issue resolved
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To date, I have not heard back from anyone nor do I know what happened to my personal data. I tried to call the company numerous times but nobody answers the phone at the company number. Unfortunately, I had a shipment that I had already shipped to the address (they have a next-day response policy as per website) and which was delivered to the company dock today, Oct 2. According to UPS, someone from the company has actually signed for the package.
I tried to call them 5 times today, Oct 2, and no answer. I have sent 2 follow up emails since and still no response. I checked on the internet and noticed a few postings from international customers that have also been scammed by this same company. This has been going on since 2008 and someone from the FBI needs to look into this. The fact that they are collecting personal data is of major concern, particularly passport copies.
This report was posted on Ripoff Report on 10/02/2012 10:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/USAMail1/internet/USAMail1-USZoom-Freight-forwarder-accepts-packages-for-international-customers-and-never-f-949717. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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