- Report: #130293
Report - Rebuttal - Arbitrate
Complaint Review: USBI AND ONE CALL COMMUNICATIONS
USBI AND ONE CALL COMMUNICATIONSbillview.com/usbi/index.htm Internet U.S.A.
USBI AND ONE CALL COMMUNICATIONS USBI - ONE CALL COMMUNICATIONS FRAUDULENTLY CHARGED ME $44.58 FOR A CALL TO THE UK THAT I DID NOT MAKE - ILLEGAL BULL!!! Internet
*Consumer Comment: Sneaky, freaky, nerdy criminals.....jail time for these destructive mutants!!
*Consumer Suggestion: Robin, long time, no see.
*Consumer Suggestion: Do not save your password in your dialup dialog box
*Consumer Suggestion: Here are the complaints that send these crooks running home with their tail between their legs!
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I was totally shocked to see the charge for one phone call of $44.58!! Then I saw that the charge/call was placed on 11/21/04 at 9:34 pm for 17 minutes to UNTD KINGD!!
I do not know anyone in the UK and did not call the UK on my telephone or on the internet. I do not even have long distance service on my phone.
I tried calling USBI, the number on my phone bill 1 888 476 8724. They were no help at all and could give me no information - they were also very rude. They said that it was a legitimate charge, that I made the call on the internet and I would have to pay.
I then tried contacting USBI on line, and the same thing, no real infomation, They told me that they just do the billing for ONE CALL COMMUNICATIONS, BUT that they would forward my questions/complaint on to OCC.
When I never heard from OCC, I emailed USBI again and this time they replied that OCC said they would credit my account, just this one time and that I would be hearing directly from them (OCC).
I have now received my second phone bill and the phone call charge is still showing as not paid. AND I have heard nothing from OCC.
It is truly amazing that they can and are getting away with this illegal ripoff/scam. I am willing to help in any way to STOP THEM!!!! This is really out of control.
I think your site is wonderful - great job, I am so happy I found it.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 02/05/2005 10:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/USBI-AND-ONE-CALL-COMMUNICATIONS/internet/USBI-AND-ONE-CALL-COMMUNICATIONS-USBI-ONE-CALL-COMMUNICATIONS-FRAUDULENTLY-CHARGED-ME-4-130293. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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