• Report: #244547

Complaint Review: USBI Qwest Communications

  • Submitted: Wed, April 18, 2007
  • Updated: Mon, August 06, 2007

  • Reported By:Coudersport Pennsylvania
USBI Qwest Communications
www.billview.com/usbi Annapolis, Maryland U.S.A.

USBI Qwest Communications lied & scammed about phone long distant service ripoff Annapolis Maryland

*Consumer Suggestion: Beware phone scams

*Consumer Suggestion: Beware phone scams

*Consumer Suggestion: Beware phone scams

*Consumer Suggestion: Beware phone scams

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Our home phone service was in my name. Someone from USBI called and spoke to my husband & told him we could no longer have Verizon for our long distant service as they had sold it. (LIE)

USBI also told my husband we would have the same package as we had with Verizon (also a LIE). We were charged with every call plus several other fees from Verizon to USBI to us
of course.

I immediately called Verizon to verify if they sold ther long distant service and they said no and I had them immediately switch us back too our same plan with which we were very satisfied with.

I could not understand how my husband could switch the service when it was in my name. I found out you have to have a block put on to avoid that from happening. I did!! I also called USBI myself and was not satisfied with the results.

Norma
Coudersport, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 04/18/2007 03:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/USBI-Qwest-Communications/Annapolis-Maryland-21401-9000/USBI-Qwest-Communications-lied-scammed-about-phone-long-distant-service-ripoff-Annapolis-244547. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Suggestion

Beware phone scams

AUTHOR: Pyro - (U.S.A.)

Any time in which a company contacts you and tells you that the company your with has sold XYZ component is typically fraud. Verizon like many companies turn into the victim in this case, in the event a company does sell a portion of its services, they will notify their customers of the change. So unless its sent from the company you subscribe to ignore it.

Secondly you said the company you received the call from was USBI? Why then do you have Qwest a non affiliated company listed with your grievance? Its always helpful to make a complaint towards the company involved.
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#2 Consumer Suggestion

Beware phone scams

AUTHOR: Pyro - (U.S.A.)

Any time in which a company contacts you and tells you that the company your with has sold XYZ component is typically fraud. Verizon like many companies turn into the victim in this case, in the event a company does sell a portion of its services, they will notify their customers of the change. So unless its sent from the company you subscribe to ignore it.

Secondly you said the company you received the call from was USBI? Why then do you have Qwest a non affiliated company listed with your grievance? Its always helpful to make a complaint towards the company involved.
Respond to this report!
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#3 Consumer Suggestion

Beware phone scams

AUTHOR: Pyro - (U.S.A.)

Any time in which a company contacts you and tells you that the company your with has sold XYZ component is typically fraud. Verizon like many companies turn into the victim in this case, in the event a company does sell a portion of its services, they will notify their customers of the change. So unless its sent from the company you subscribe to ignore it.

Secondly you said the company you received the call from was USBI? Why then do you have Qwest a non affiliated company listed with your grievance? Its always helpful to make a complaint towards the company involved.
Respond to this report!
What's this?

#4 Consumer Suggestion

Beware phone scams

AUTHOR: Pyro - (U.S.A.)

Any time in which a company contacts you and tells you that the company your with has sold XYZ component is typically fraud. Verizon like many companies turn into the victim in this case, in the event a company does sell a portion of its services, they will notify their customers of the change. So unless its sent from the company you subscribe to ignore it.

Secondly you said the company you received the call from was USBI? Why then do you have Qwest a non affiliated company listed with your grievance? Its always helpful to make a complaint towards the company involved.
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