• Report: #114924

Complaint Review: USBI, TELLISS

  • Submitted: Wed, October 27, 2004
  • Updated: Fri, July 22, 2005

  • Reported By:Lake City Florida
USBI, TELLISS
PO Box 10428 Bedford, New Hampshire U.S.A.

USBI, TELLISS ripoff for international charges to England Bedford New Hampshire

*Author of original report: USBI, TELLISS ripoff for international charges to England Bedford New Hampshire Update

*Author of original report: Who do these people think they are?!

*Author of original report: USBI/ One Call Comm/ Telliss RIP OFF!!!!!! Ticked Off Consumer!!!!!!@#$@#$

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I was charged for calls made to England on October 15, 2004. These calls were placed two minutes apart on the same day, yet I was charged for 6 minute phone calls. How does that add up?

My charges, so far, have totaled in 51.23. I called my phone company to have these charges removed, and they could not remove them. Fortunately, I don't have to pay the charges to my phone company. Unfortunately, I could be sent to a collection agency for money I don't owe.

Appearantly, I was not the only person to have called about this today. I have two phone numbers for this company, both which are bogus numbers (I only get a busy signal when I call). They are 1-888-474-8742 and 1-877-770-2022.

I strongly suggest that if you have these charges on your bill, you do what ever you can to report this company for fraud and invasion of your privacy!!!!!!!

Kerry
Lake City, Florida
U.S.A.

This report was posted on Ripoff Report on 10/27/2004 03:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/USBI-TELLISS/Bedford-New-Hampshire-03110/USBI-TELLISS-ripoff-for-international-charges-to-England-Bedford-New-Hampshire-114924. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

USBI, TELLISS ripoff for international charges to England Bedford New Hampshire Update

AUTHOR: Kerry - (U.S.A.)

After speaking with USBI and TELLIS, and being a little less than cordial, I was finally able to have the fraudulant charges removed from my phone bill. I think when I threatened to report them the all the possible Federal Agencies I could think of and take legal actions, they finally decided to take charges off of my phone bill. I have not received on charge from them since then.
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#2 Author of original report

Who do these people think they are?!

AUTHOR: Kerry - (U.S.A.)

These new charges were posted on my bill despite of efforts by my phone company to place a third party billing block on my account! Who do these people think they are?!
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#3 Author of original report

USBI/ One Call Comm/ Telliss RIP OFF!!!!!! Ticked Off Consumer!!!!!!@#$@#$

AUTHOR: Kerry - (U.S.A.)

I recently submitted a complaint on this sight about USBI. I read other complaints and received some good information. I reported this "company" to the FBI, Better Business Bureau, and the Federal Trade Commission. I also tried to call this company at both phone numbers provided with no success in reaching a human being. I either get a busy signal or an automated line that gives me only one option to choose from (which is fishy to me) and then I get transferred to an operator where I am either left on hold for eternity or nobody picks up the line.

Sometimes I get hung up on and other times I just get a voice message giving me the days of operation, but not the hours (also fishy), and no option to leave a message. I then attempted, twice to contact a customer service rep via their website.

The first attemp was in a professional manner. I received a confirmation e-mail stating that I would get an answer within 3 business days. It was weeks before I was contacted via my e-mail. I was basically told that USBI could not do anything about the charges on my bill.

I then, on my next phone bill, received more charges through USBI from One Call Comm (the first time was through Telliss). This charge was for a call placed to the UK for 2 minutes totalling $6.49.

I then tried to contact this @#$% comapny via the phone with no success, once again. So I sent another request through their web site, this time not so professional. Once again, it has taken weeks for them to tell me that they will not assist me because I was unprofessional and used profanity! HA! What do they expect! So... WHAT SHOULD I DO NEXT? If anybody has any suggestions, please post something below.

Frustrated in Florida!
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