- Report: #141690
Report - Rebuttal - Arbitrate
Complaint Review: USBI, ZPDI, OPTICOM, ONE CALL COMM
USBI, ZPDI, OPTICOM, ONE CALL COMMNationwide U.S.A.
USBI, ZPDI, OPTICOM, ONE CALL COMM Ripoff fraudulent phone charges Internet
*Consumer Comment: Many of us don't have these "dialers" on our computers.. Could this be another Alyon or is this Alyon!
*Consumer Suggestion: Be professional but be firm
*Consumer Comment: Anti-spyware programs work best when run in Windows safe mode.
*Consumer Suggestion: ADWARE OR SPYWARE ON YOUR COMPUTER CAUSING BOGUS PHONE CHARGES
*Consumer Suggestion: You have a trojan modem dialer installed somewhere
One charge from USBI / One Call Comm for $51.13 (20 min to United Kingdom?)
Two charges from ZPDI / Opticom for $97.50 (10 min and 20 min to Manhattan, NY?)
We never made a call. Never heard of these companies.
Have called them to dispute the charges and informed SBC for the credits.
Have reported fraudulent charges and bad practices to FCC.
But never been able to find out how they got our names and/or phone number and who's behind the billing.
One coincidental event (perhaps?) that these charges appeared the day we installed our first internet (DSL) with SBC. We questioned SBC how in the world that these scams could obtain our local phone number through DSL so that they could bill (us) through SBC assuming our computer were hijacked / virused / spied or whatever. Our computers are equipped with XP-SP2, Zone Alarm pro, Norton SystemWorks 2005, AdAware pro, MS AntiSpyware. All softwares are miticulously maintained up-to-date.
Could SBC or someone at SBC have anything to do with these?
This report was posted on Ripoff Report on 05/05/2005 03:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/USBI-ZPDI-OPTICOM-ONE-CALL-COMM/nationwide/USBI-ZPDI-OPTICOM-ONE-CALL-COMM-Ripoff-fraudulent-phone-charges-Internet-141690. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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