- Report: #525515
Report - Rebuttal - Arbitrate
Complaint Review: USBI - billview.com
USBI - billview.comLos Angeles, California United States of America
USBI - billview.com We are calling on behalf of Qwest Communications, congratulations on becoming a new business member we are giving small business owners a discount rate for contracting with QWEST. Los Angeles, California
My office Manager recieved a call on 10/09/08 from a caller identifying themselves as a Qwest representive.
They stated that due to us signing our current contract with Qwest we were eligible for a discounted long distant rate plan through USBI. That our current rate of $41.95 would now go to $29.95 for our first line and for our second line our rate of $29.95 would now be $24.95. With a new monthly rate of $54.00.
However the change we recieved was our long distance rate increased by $48.00 a month and USBI was or is not involved with Qwest in anyway. They say by accepting the discount we accepted a contract with them. Needless to say they refused to refund the monies we over paid in long distance billings.
This report was posted on Ripoff Report on 11/18/2009 06:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/USBI-billviewcom/Los-Angeles-California-90010/USBI-billviewcom-We-are-calling-on-behalf-of-Qwest-Communications-congratulations-on-525515. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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