- Report: #876203
Report - Rebuttal - Arbitrate
Complaint Review: USCASTING.TV
USCASTING.TV191 University Blvd., Suite 570, Denver, CO 80206 Internet United States of America
USCASTING.TV US Casting Charged me for "shipping" after 10 days, still nothing Internet, Internet
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I attempted to contact them during business hours after the initial 48 hours, but was unable to do so. I was able to contact them 10 days after the transaction was processed after several attempts to call and being disconnected. I was informed they would forward the "issue" of not being able to access my profile on their website to their tech support. Later I received a voicemail from their tech support stating that it would be in excess of 2 weeks to resolve my problem.
So in other words, a minimum of 28 days will pass before I will be granted access to their website, which I was told I would be able to access after 48 hours.
Also, to note, their website is incomplete. If you click on their "contact us" tab, it gives a "Page not found" error. When questioned about it on the phone, they quickly dismissed this as an issue because I was able to reach them by phone.
Their office is located in "Denver CO" but their hours are PST, and the people I have spoken with have heavy Russian/Ukrainian accents but do speak clear English.
Nothing about this company seems legit from my experience with them.
This report was posted on Ripoff Report on 04/30/2012 03:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/USCASTINGTV/internet/USCASTINGTV-US-Casting-Charged-me-for-shipping-after-10-days-still-nothing-Internet-I-876203. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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