- Report: #1071902
Report - Rebuttal - Arbitrate
Complaint Review: USDirectExpress debit card customer service
USDirectExpress debit card customer serviceInternet USA
USDirectExpress debit card customer service I called to change my pin# and got a young lady name "Erica" who was very rude and maliciously deactivated my card. I called back to speak with a supervisor and was given "Heather" who was just as rude who then charged me 13.50 for another card. Internet
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I called USDirectExpress.com to change my pin# and got "Erica" who was very rude before deactivating my card. I asked for a supervisor who I never got. I hung up, called back and got "Heather" who was no better and charged me 13.50 for a replacement card. Now my rent wont be paid on time.
This report was posted on Ripoff Report on 07/31/2013 06:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/USDirectExpress-debit-card-customer-service/internet/USDirectExpress-debit-card-customer-service-I-called-to-change-my-pin-and-got-a-young-la-1071902. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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