• Report: #893333

Complaint Review: USED CAR DEPOT, INC OF VISTA, CA

  • Submitted: Tue, June 05, 2012
  • Updated: Thu, June 28, 2012

  • Reported By: SMITH — VISTA California United States of America
USED CAR DEPOT, INC OF VISTA, CA
1036 S. SANTE FE AVE. VISTA, California United States of America

USED CAR DEPOT, INC OF VISTA, CA FAILS TO FINALIZE DMV PROCESSING VISTA, California

*Author of original report: USED CAR DEPOT, INC HISTORY OF BAD BEHAVIOR

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

On May 12, 2012, I paid cash for a 2001 Mercedes-Benz from USED CAR DEPOT, INC, located in Vista, CA. Today
is June 5, 2012, and I decided to call California DMV to inquire about the status of my pink slip.

According to DMV, USED CAR DEPOT, INC, made a deposit towards the processing of my paperwork on May 21,
2012, and was supposed to return to DMV, asap, to finalize the processing. The deposit, was enough so that USED CAR DEPOT, INC, was in compliance, but as stated by DMV, some dealers will stall the paperwork, after making the deposit, so they can get free advertising for a longer period. Yes, USED CAR DEPOT, INC, has its paper plates with its name on it, on my vehicle, but I'm removing them today. And it took them 10 days to submit the initial paperwork, with deposit, to DMV. This is wrong, wrong, wrong. It would still take 3 more weeks to receive my pink slip, even if USED CAR DEPOT, INC,was to
finalize the paperwork today, June 5, 2012. That would be almost 2 months of free advertising and that is what there agenda is, because I can't think of anything else. I'm sure glad I called DMV.

I did talk with USED CAR DEPOT, INC, today, June 5, 2012, and they said they tried to call me. That call was only a response to my call earlier today, in regards to my paperwork. The person I did talk to said my paperwork was still in processing, insinuating it was DMV's fault, just as what the DMV rep said that the dealer would say. I told her just go down to DMV, pay
the remainder of the fees and finalize my paperwork. She threatened to call the police if I didn't leave the property. I left.

So this is how USED CAR DEPOT, INC, treats its customers, and one that paid cash. Please, buy your vehicle elsewhere.

One final note, I paid cash for the vehicle, with half cash and the other half cashier's check from my bank. The  owner/manager contacted me and offered to give me back $200, if I was to take back the cashier's check and have my bank give me cash for him. I don't understand the significance of that, but I thought it rather odd.

Thank you

This report was posted on Ripoff Report on 06/05/2012 03:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/USED-CAR-DEPOT-INC-OF-VISTA-CA/VISTA-California-92083/USED-CAR-DEPOT-INC-OF-VISTA-CA-FAILS-TO-FINALIZE-DMV-PROCESSING-VISTA-California-893333. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on USED CAR DEPOT, INC OF VISTA, CA

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

USED CAR DEPOT, INC HISTORY OF BAD BEHAVIOR

AUTHOR: sji - (United States of America)

I received a phone call from RICHARD RUIZ, owner of USED CAR DEPOT, INC., telling me that "after my behavior at his business, I was no longer welcomed on the property and that they will call the sheriff." All I did was ask his associates how come they haven't finalized my paperwork and when they responded with "it's still being processed" I told them that I had talked with DMV and they said, "that USED CAR DEPOT, INC, made a deposit on the fees and never returned to finalize the paperwork."  And because I kept responding with what DMV had told me and asking them when are they going to pay the balance on the fees for DMV and finalize my paperwork so I can receive my "Pink Slip" in a timely manner, Mr. RUIZ'S associates threatened to call the sheriff.  I told them to call them.  I eventually left, knowing that the sheriff would ask me to leave under threat of arrest.

This is how USED CAR DEPOT, INC, treats a customer, especially one that just paid cash for a car.

Use extreme caution in dealing with USED CAR DEPOT, INC of Vista, CA.  I have discovered, through the SAN DIEGO COUNTY COURTS, that they have a history of bad behavior, most notably, "BREACH OF CONTRACT" issues and having to appear in SMALL CLAIMS COURT to answer to complaints.  The most recent case against USED CAR DEPOT, INC was dated 05/01/2012, and yes, for "BREACH OF CONTRACT".  Instead of using extreme caution, I suggest that you not purchase a vehicle from USED CAR DEPOT, INC of Vista, CA.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X