USHIP USHIP FRAUD Internet

I recommend that you stay away from Uship. It appears the vast majority of transporters bidding on shipment on that website are not licensed and do not have cargo insurance. Always ask any transporter for their DOT and MC (motor carrier) numbers, most Uship transporters don't have these numbers and are operating illegally if they transport goods for hire across state lines. Google Uship Pissed Consumer and read page after page of unhappy former Uship customers complaints. I called Uship about a company that is not DOT compliant that I know for a fact had items stolen out of their truck, changed their phone numbers, did not compensate their customers for their loss (worth tens of thousands of dollars) and are still bidding on shipments on Uship. The Uship rep said it's not their job to make sure transporters are DOT compliant and did nothing to remove this illegal transporter from their site or protect other Uship customers from this illegal transporter. This is not an isolated incident, this is Uship's standard operating procedure. Uship makes lots of money off these unlicensed transporters and are not about to forbid them from bidding on shipments on their site. Uship knows that most transporters on their site are not DOT compliant but does nothing about it. Additionally, Uship is acting as a broker by taking a fee on every booked shipment even though they claim to be a Neutral Venue.  Uship is not DOT licensed and not bonded. Once again, I highly recommend you seek out a legitimate, licensed and insured transporter to handle your shipping needs and always verify a transporters DOT and MC numbers.
Source:
http://uship.pissedconsumer.com/

We would like to clarify a few items as we do not feel the customer's interpretations of the events or our services are fair or accurate. First, the customer is correct that uShip does not employ drivers, and that is because we are a website, not a transportation company. uShip acts as an online neutral venue where customers and transporters can meet and enter into agreements. Because we are a neutral venue, and not an authoritative figure, broker or freight forwarder, we cannot and do not screen providers. We cannot verify insurance or credentials, so we do not require them for access to our site. We do have a third party verification service and we offer cargo insurance. 

With regard to insurance and filing a claim, the customer mentions that uShip would "not take claim." We do not file claims on behalf of customers. The option to file a claim was present from the second the customer booked his shipment and it was never taken away from that point until the time when he filed. What the customer was told was this: in order to file a damages claim, one first should make sure something is actually damaged. Because the customer refused delivery, he was unable to do so.

The customer calls the driver "USHIPS Driver" which is also inaccurate. To reiterate, uShip doesn't employ or subcontract drivers. We are a website, not a transportation company.

Our phone is working and we are here taking calls. I am not sure why the customer was unable to reach us, but he can certainly leave a voice mail or email us and we're happy to work with him to come to a resolution with the transporter.