• Report: #694523

Complaint Review: USMS -- Credit Card Processing

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  • Submitted: Sat, February 12, 2011
  • Updated: Tue, August 21, 2012

  • Reported By: Brandon — Elkhart Indiana United States of America
USMS -- Credit Card Processing
fremont california Freemont, California United States of America

USMS -- Credit Card Processing Stu Rosenbaum This is a Scientologist Company -- do not do business with if you are not a Scientologist Freemont, California

*General Comment: Scientology within US Merchant Systems

*UPDATE Employee: U.S. Merchant Systems,LLC.

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This company has a track record of hidden rate increases -- price gouging on equipment, and a complete lack of customer service -- I reached out to the CEO, Stu Rosenbaum, only to find that he is a radical Scientologist and complete scam artist --

When I demanded that my USMS agent move me to another provider -- not only did USMS take a cancellation fee that I was promised -- in writing -- would not happen (I have disputed the charge with my bank)  But then the Scientology kicked in -- my agent was cut off with all of his monthly residual income being held by USMS -- Stu Rosenbaum and USMS TOOK THIS GUYS LIVING!

Do not do business with this company -- if you are now. . .move, and move quickly. . .

These guys are dangerous and deceitful and completely delusional!

This report was posted on Ripoff Report on 02/12/2011 09:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/USMS-Credit-Card-Processing/Freemont-California-/USMS-Credit-Card-Processing-Stu-Rosenbaum-This-is-a-Scientologist-Company-do-not-do-694523. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 General Comment

Scientology within US Merchant Systems

AUTHOR: Insiderinfoman - (United States of America)

Scientologists have a policy called "fair game", in which they "attack" their critics with all available resources. Money is not an object in the "fair game" policy. It seems like they used that same tactic with their agent, cut-off his residual income, citing he/she violated the agent agreement therefore making it legal for them to STEAL his hard earned money. 

All merchant service providers allow agents to sign accounts with different providers and ALOT of agents have different processors they go to. Now, scientology will deny the use of fair game, but ask any critic of scientology and they will tell you.

Fine print is their only weapon, read your contract carefully, preferably have a lawyer look it over. Because if merchant service providers would explain the contract PROPERLY and ETHICALLY, I doubt any merchant would sign it.
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#2 UPDATE Employee

U.S. Merchant Systems,LLC.

AUTHOR: Sebastian - (United States of America)

U.S. Merchant Systems, LLC, is a company that operates on the laws of Equal Employment Opportunity, which means that its employees constitute people from any and all religious denominations. In any case, why would anyone attack someones religion over a business complaint?
The company has an impeccable record of an A + with the BBB because we take, rather seriously, any issues and make sure we do all the steps necessary to resolve the situation.
Our company is a well-established business, since 1992, in compliance with all the regulations for our industry and we proud ourselves of our excellent relationships with our merchant and agents.
The goal of the company is to Provide Merchants and Agents With Payment Solutions and Service Beyond Their Expectations and we invite whoever wrote the report to contact Mr. David Barstow Jackson Jr., Our Merchant Retention Specialist, who will assist on making sure that any valid dispute is properly handled to satisfaction. He can be contacted at 1-800-655-8767 x 2114.
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