• Report: #531662

Complaint Review: USPS United States Postal Service

  • Submitted: Tue, December 01, 2009
  • Updated: Tue, December 01, 2009

  • Reported By: Liz S. — Worcester Massachusetts United States of America
USPS United States Postal Service
4 East Central Street Worcester, Massachusetts United States of America

USPS United States Postal Service "Priority Mail" is a completely bogus service - they take your money and deliver your package whenever they get around to it. Worcester, Massachusetts

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On Monday, November 23, I sent a package from Worcester to Los Angeles via Priority Mail, which cost me $59.70. I was told that it would arrive by Wednesday, November 25, or at the latest, Friday, November 27.

Today is Tuesday, December 1. The package still has not arrived, and there is no way to track it. They don't track Priority Mail - only Express Mail. There are no guarantees on Priority Mail, according to the Post Office: they either get it on a plane, or they don't. They take no responsibility whatsoever.

They DO take your money, and when you are arranging to send your package, they encourage you to use Priority Mail, which they say will "most likely" arrive within two days of sending.

I shouldn't have made the same mistake twice. Last year I sent a package Priority Mail about a week after Christmas. It arrived the second week in January. No way to track it, no guarantees, no recourse. I blamed it on the holidays, and tried to be understanding. Now that it's obviously just "business as usual", I'm not so understanding anymore.

From now on, I'll use UPS, but I think the USPS should be made to STOP their false claims when it comes to their Priority Mail delivery.

They shouldn't be able to charge extra when they don't provide any extra service.

This report was posted on Ripoff Report on 12/01/2009 03:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/USPS-United-States-Postal-Service/Worcester-Massachusetts-01605/USPS-United-States-Postal-Service-Priority-Mail-is-a-completely-bogus-service-they-ta-531662. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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