- Report: #623080
Report - Rebuttal - Arbitrate
Complaint Review: USPS United States Postal Service
USPS United States Postal ServiceInternet United States of America
USPS United States Postal Service united states postal services Do not hornor insurance even with all supporting documents. Internet
*General Comment: the same thing happened to me!
*Consumer Comment: rip off
I thought I was fortunate to have the package insured. I filed claim as soon as possible. It took 60 days for USPS to response with a denial. They say I shipped a prohibited item. When did ipad and mp3 player become prohibited item?
The appealing process takes another 7+7 days. First 7 days they send you a letter stating why your case is denied. When they receive your appeal they spend another 7 days denying your appeal.
You have to do it again to Washington D.C. to do final appeal. That's another 7 days at least.
It should be their priority to put out customer's angry and grievance. But since they are government, they don't care.
Oh, by the way, I read from internet that you can't sue USPS in small amount claim court since USPS is a federal agency. You have to sue them in the Federal Court and it is way much headache and harassment to deal with. Guess that's how they lie on.
This report was posted on Ripoff Report on 07/14/2010 10:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/USPS-United-States-Postal-Service/internet/USPS-United-States-Postal-Service-united-states-postal-services-Do-not-hornor-insurance-ev-623080. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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