I shipped two individual packages both going to a P.O. box nonetheless to Albany, NY, going to the New York State Department of Taxation and Finance on two separate dates from two separate postal facilities and both packages have seemed to go missing in action at the bethpage sorting facility or while departing the bethpage sorting facility.
I have called the USPS customer service number on two separate occasions and have two separate case numbers for each of the lost/missing packages.
Package one was sent priority mail from Brooklyn, NY 11207 to Albany, NY 12261 on February 9th, 2012. Activity on the package stopped on February 10th, 2012. I called USPS outside of normal processing times on February 15th, 2012 and created a case number which they just keep saying has no resolution and is still being investigated until this date of 02/23/2012.
I decided to send a second package priority mail with the same contents in it on February 18th, 2012 from Flushing, NY 11375. Activity on the package stopped February 10th, 2012. Called USPS today 02/23/2012 and opened a second case on the second package.
Both packages went through the same facility and never arrived at their destination. I would love my money back. Intending on sending a 3rd package the beginning of next week, so Monday instead of a Friday with maximum insurance I can place on the package to the same P.O. box in Albany, NY. I hope they loose it this time. Maybe I can make some monster money on insurance claims with USPS for their lack of competent workers at the Bethpage Facility.