• Report: #843715

Complaint Review: USPS

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  • Submitted: Thu, February 23, 2012
  • Updated: Mon, February 27, 2012

  • Reported By: Chuladom — Brooklyn New York United States of America
USPS
BETHPAGE, New York United States of America

USPS Lost 2 separate packages sent from two different offices on different dates BETHPAGE , New York

*Consumer Comment: Just a thought

*Consumer Comment: Two packages to same destination had problems? Quite the coincidence.

*Author of original report: To correct report

*Consumer Comment: Thief?

*Consumer Comment: Interesting. This OP brags about being a thief.

*Consumer Comment: I see the problem

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I shipped two individual packages both going to a P.O. box nonetheless to Albany, NY, going to the New York State Department of Taxation and Finance on two separate dates from two separate postal facilities and both packages have seemed to go missing in action at the bethpage sorting facility or while departing the bethpage sorting facility. 

I have called the USPS customer service number on two separate occasions and have two separate case numbers for each of the lost/missing packages. 

Package one was sent priority mail from Brooklyn, NY 11207 to Albany, NY 12261 on February 9th, 2012. Activity on the package stopped on February 10th, 2012. I called USPS outside of normal processing times on February 15th, 2012 and created a case number which they just keep saying has no resolution and is still being investigated until this date of 02/23/2012. 

I decided to send a second package priority mail with the same contents in it on February 18th, 2012 from Flushing, NY 11375. Activity on the package stopped February 10th, 2012. Called USPS today 02/23/2012 and opened a second case on the second package.

Both packages went through the same facility and never arrived at their destination. I would love my money back. Intending on sending a 3rd package the beginning of next week, so Monday instead of a Friday with maximum insurance I can place on the package to the same P.O. box in Albany, NY. I hope they loose it this time. Maybe I can make some monster money on insurance claims with USPS for their lack of competent workers at the Bethpage Facility.

This report was posted on Ripoff Report on 02/23/2012 06:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/USPS/BETHPAGE-New-York-/USPS-Lost-2-separate-packages-sent-from-two-different-offices-on-different-dates-BETHPAGE-843715. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Just a thought

AUTHOR: MochaG - (United States of America)

There are many transit/delivery problems that are out of  carrier control. It is very possible that that is the case here. We can eliminate one of the most common problems if this OP electronically created the shipping label. This could confirm whether or not that the destination address is both complete and correct. If it was hand written, then that address written on the packages need to be verified. Perhaps the destination address was the same on both packages, and incorrect on both. The 'tracking' would stop just before delivery, as the delivery address had the same error on both packages.

If the sender did everything correctly and his two packages going to the same place were still delayed, those uncanny odds would indicate that this postal location has problems with the majority of all mailing/shipments. That is rather hard to assume. The odds of the sender making the same mistake twice are significantly higher.

And when a person blatantly says he will insure a package to the maximum, HOPES it is then lost to make 'monster money', I will call them a thief every day of the week. This OP states that his package  obviously has value to him, yet HOPES it will be lost?? Yeah. Packages  can be insured for any amount but, in the event of a lost package, proof that it was in the package and verification of it's real value must be  provided. If that wasn't the case, then obviously a person could 7 pounds of manure, say it was a laptop, insure it for $1000, then collect when it is lost (or even arrives properly).


I am not trying to defend anyone, but I just want to try to understand how the OP feels. The OP lost packages twice while expecting the second time would be delivered. This would obviously give a lot more frustration to the OP. The saying of having an insurance on the third package could come from frustration and sarcasm. If the OP did it, it is one thing; otherwise, reflecting the OP emotion and not trying to understand how the OP feels would give even more negative results.

Anyway for me, the point of the report is that the OP feels that the situation is a rip off. The OP trusted USPS to do the job and has already paid for the service. The first time, the USPS failed to deliver and could not come up with the reason, OK for the OP. Then the second time around, it happened again, and 4 days has passed from the day it said the package went inactive. It somewhat demonstrates that they do not show enough interest to try to fix/solve the problem.

The argument about mistake/unreadable of address is not enough because USPS will RETURN the mail/item back to the sender (first hand experience). If they cannot do it, they should still have the package at the facility -- not missing or no where to be found -- and should not take 2+ weeks to find it.
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#2 Consumer Comment

Two packages to same destination had problems? Quite the coincidence.

AUTHOR: seeworthy - (USA)

There are many transit/delivery problems that are out of carrier control. It is very possible that that is the case here. We can eliminate one of the most common problems if this OP electronically created the shipping label. This could confirm whether or not that the destination address is both complete and correct. If it was hand written, then that address written on the packages need to be verified. Perhaps the destination address was the same on both packages, and incorrect on both. The 'tracking' would stop just before delivery, as the delivery address had the same error on both packages.

If the sender did everything correctly and his two packages going to the same place were still delayed, those uncanny odds would indicate that this postal location has problems with the majority of all mailing/shipments. That is rather hard to assume. The odds of the sender making the same mistake twice are significantly higher.

And when a person blatantly says he will insure a package to the maximum, HOPES it is then lost to make 'monster money', I will call them a thief every day of the week. This OP states that his package obviously has value to him, yet HOPES it will be lost?? Yeah. Packages can be insured for any amount but, in the event of a lost package, proof that it was in the package and verification of it's real value must be provided. If that wasn't the case, then oviously a person could 7 pounds of manure, say it was a laptop, insure it for $1000, then collect when it is lost (or even arrives properly). 

There is another flaw with this OP's gloating about commiting felony fraud and making 'monster money'. Say the mailed item was in fact a laptop that he just paid $1000 for, then it is lost. After proof of contents and proof that particular laptop was worth $1000, this OP is paid $1000 from USPS. How did this OP, who HOPED his valuables would be lost, end up making 'moster money'?? It is only a reimbursement to replace lost value; a break even transaction. This OP is a thief as he hopes his premeditated scam is successful and that he then would greedily profit immensely, indicating no sentimental or monetary value of contents.

As I've stated, theives are stupid people. This includes those that would feel that their theft was completed successfully, as they are missing the greatest consequences of their actions. This includes those that just contemplate the act, or verbally claim they would actually do it.
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#3 Author of original report

To correct report

AUTHOR: Chuladom - (United States of America)

The packages were mailed with delivery confirmation, which is why I know that activity on the packages stopped 2 days after shipping. Secondly the second package sent stopped activity on the 19th of this month. 

More importantly, to me a thief is someone who gets paid for a service they never complete twice and then has the nerve to say that they don't have to give the shipper their money back for not completing their service they are paid to complete, twice, and fail to complete twice. 

Third the contents of the package are valued to the shipper or else they would not waste their time shipping them. Don't presume to accuse someone of thievery when you know nothing of the contents of the original two packages.

My point here is that USPS should be fully responsible for handling mail/packages which was paid by the shipper for a service. To be delivered, not lost. One loss may happen, two losses going to the same address, processing through the same facility on two separate dates to any person paying for services is absolutely UNACCEPTABLE. Accountability from this "service" provider is required.
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#4 Consumer Comment

Thief?

AUTHOR: Robert - (U.S.A.)

While I am not sure how valid the OP Claims are or are not.  Perhaps they may want to think of a more "secure" way of sending this package in the future if they are correct.

But I have more of a question on these comments..
This OP states intentions of placing maximum insurance on a package to make 'monster' money...This OP has just discovered an easy way to commit a felony
- Not going into the Ethics of this.  Is there a law that says a person can not purchase insurance for more than the item's value?

Insurance is basically gambling, the insured is gambling that they will get paid on the claim(in this case that the USPS will loose the package), the issuer is gambling that they won't have to pay the claim(in this case that the package will be delivered).

If the OP buy's insurance, gives the package to the USPS, and the USPS looses the package they should be paid on their claim.  If the USPS does not loose the package then the OP doesn't get the money and looses the money they paid for the insurance.
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#5 Consumer Comment

Interesting. This OP brags about being a thief.

AUTHOR: seeworthy - (USA)

This OP never mentioned paying for Registered mail, but quotes detailes typically only found with other carrier tracking. Priority mail was mentioned, which has no 'tracking' (to use the term "tracking" for USPS mail monitoring is an insult to both UPS and FedEx). The activity dates were specific (and impossible), while providing no proof of anything.

Then, the OP shows that he apparently blames other people for the same illicit behavior he himself brags about. This OP states intentions of placing maximum insurance on a package to make 'monster' money. A petty thief (all thieves, actually), are stupid people. In this example, the dim bulb is illustrated by expecting a paid insurance claim for nothing. This OP intends on sending a rock then having a check cut for thousands of dollars when it doesn't arrive? This OP has just discovered an easy way to commit a felony, enjoy no standard protocol which prevents this absurd act, then has a check handed them from a USPS representative with a 'happy-to-be-of-service smile on his face!. A crook accuses his victim of stealing from him.

Brilliant, OP. Nice job.
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#6 Consumer Comment

I see the problem

AUTHOR: coast - (USA)

"I decided to send a second package priority mail with the same contents in it on February 18th, 2012 from Flushing, NY 11375. Activity on the package stopped February 10th, 2012."

Activity stopped eight days before it was shipped.
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