• Report: #920290

Complaint Review: USPS

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  • Submitted: Tue, July 31, 2012
  • Updated: Tue, July 31, 2012

  • Reported By: Stephen — Apple Valley California U.S.A.
USPS
201 E BATTLES RD Santa Maria, California United States of America

USPS United States Post Office Won't Pay on Insured Package Santa Maria, California

*UPDATE Employee: You were asked that because it MIGHT HELP. Duh.

*Consumer Comment: Why must you know???

*Consumer Comment: question

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Sent a package to customer in Santa Maria, Ca by USPS Insured Priority.  Apparently the Post office delivery lady left the package at the front door in plain sight of the street. 

When customer gets home the package is gone.  She talked to the Postmistress and the carrier and they said too bad, it was probably stolen.  The customer asked why the carrier didn't leave the package at the side of the porch where it couldn't been seen from the street.    

Bottom line, we were saving about $1 per package by using USPS over UPS.  But this loss wipes out our savings for the whole month.  We will no longer be using USPS and will go back to UPS and FED EX for all our packages except those going into PO Boxes.

All that money we gave USPS for "Insurance" was really a waste.  The United States Post Office is a real Rip Off!

This report was posted on Ripoff Report on 07/31/2012 11:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/USPS/Santa-Maria-California-93454/USPS-United-States-Post-Office-Wont-Pay-on-Insured-Package-Santa-Maria-California-920290. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

You were asked that because it MIGHT HELP. Duh.

AUTHOR: Aquaria - ()

Signature Confirmation would mean that you would have to sign for the package. Meaning the carrier wouldn't leave it on your doorstep. Although I don't recall us ever leaving things at doors that way. If the customer was home and the package wouldn't fit in the mailbox, our carriers always brought them back to the station...UNLESS a customer received a lot of packages and had asked for deliveries to be left on the doorstep, porch, etc., if there was no answer at the door.

And if you think FedUPS don't do the same thing, then you're not very bright. THEY DO. My roommate is a transplant survivor and gets medications delivered every single month by UPS. These medications are worth more than any package you send or receive. BY FAR. We're talking tens of thousands of dollars.

And UPS LEAVES THEM ON THE DOORSTEP.
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#2 Consumer Comment

Why must you know???

AUTHOR: The Outlaw Josey Wales - (United States of America)

 You don't need to know everything.
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#3 Consumer Comment

question

AUTHOR: coast - (USA)

Did you request signature confirmation?
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