- Report: #996818
Report - Rebuttal - Arbitrate
Complaint Review: USPassportNOW
USPassportNOWInternet United States of America
USPassportNOW Issued $50 fee in spite of canceling within 24 hour window. No customer service. Absolute scam. Internet
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When I attempted to cancel the order, within the 24 hour period identified in their policy, I was met with horrible customer service and a $50 non-refundable fee that was also NOT clear or transparent throughout the process.
I have never been so obviously ripped off in my life and wanted to find a way to respond so that others would not experience the same. USPassportNow may work for some, but I found their process unclear, misleading and ultimately costly. DO NOT USE this site.
This report was posted on Ripoff Report on 01/14/2013 04:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/USPassportNOW/internet/USPassportNOW-Issued-50-fee-in-spite-of-canceling-within-24-hour-window-No-customer-ser-996818. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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