Ugg Footwear-Direct ,website Since Renamed, took my money, from debit card and not send the Ugg Boots Internet

Right well my daughter and I were already stung, by an Ugg Footwear company at christmas subsiquently she was left with out! So we thought that we had hit Jackpot when we found the website Uggfootwear-direct (since renamed)

We bought the boots on the 25th Jan and were excited about recieving them after the normal 15 day wait came and we went we were worried it was only when we went online to check the website that we found it no longer existed

And there was all the reports about it being a dodgy site! We were gutted because we thought it was legitimate because we payed by paypal? Surely a bogus site wouldnt use paypal! But we are now going ahead trying to get our money back

Except we payed by debit card and paypal don't want to no! SO be warned! we have been stung!If you no how we can get our money back we would be very grateful because I am a sturggling single mum and I can't afford to loose 109! So please help me!

How do you contact paypal! When I did i get automated phone messages!

Jessica
Tyne and wear
United Kingdom
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the chargetruth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

demand tion E.
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and orm.