I was not suprised to see Ultimate Business Services on this website after doing an internet search. The Author of this report hit alot of key points so I will keep my statement brief.
To the so called Happy Employee who rebuttaled this report, you are completely full of it, and you know it. That is a complete lie to say that 85% of the free trials end in a signed contract. You also had written that Ultimate Business Services commissions are better than any of the competition, well I would agree with you on that if you believe the BS coming out of whoever you claim these outstanding leaders are. In order for a sales rep to make anything off of a free trial, it would have to end in a signed contract by the customer, agreed upon terms of 60 Months. Yes, a 60 Month contract for a piece of garbage water cooler produced in China that the company probably paid no more than $300 for. How do I know this, well I am one of the hundreds, if not thousands of people who have gotten shafted. During my 2 1/2 week employment at Ultimate Business Services I experienced a sales team of nine sales reps get a total of 5 free trials for the entire week. The quota put forth in front of us was each sales rep had to get 4 free trials a week. I saw consisitently over 2 1/2 weeks, nine sales reps get 5-7 free trials between all nine of them total for the week. This is to also include Coffee and paper product free trials. Come to find out after my departure from Ultimate Business Services a friend of mine worked for them briefly. He had heard from another disgruntled employee during his employment, that the company had to source other products to sell because Dade, Broward, and Palm Beach Counties have been way over saturated with new sales reps over the years from Ultimate Business Services cold calling, going business to business trying to give away a free trial with the water cooler to the same business owner(s) or person(s) in charge.
The turnover of employees was definately an eye sore when your are new, and just starting out. On the sales team I was on, I saw 4-6 people come and go in a 2 1/2 week period due to they quit or they got fired. The company was prepared though, they had 4-5 new people to not pay or train correctly start within a few days. This happened twice while I was employed their. The beginning of my second week I had closed my first deal. I signed a monthly charge of $50 and a term of 60 Months. Now if you multiply the $50 monthly charge by the term of 60 months, the value of the contract is $3000. By the end of that week I had closed two more contracts, and all three contracts valued just under $6000. A few days after that is when I found out I was going to be let go due to me supposedly not being a good fit, and I got compensated Minimum Wage for my time. (which is what seemed to happen to 90% of the new employees within three weeks of them working there) So all in all, I made about $300 for 2 1/2 weeks of my time cold calling, getting free trials, getting contracts closed, for the company to pocket the rest. I basicly worked for free by the time I figured the hundreds of miles I put on my vehicle, and gas I had to pay for. This seems to be a common practice for them. Lets say your 85% free trial to contract figure is correct. From what I, and other people that started the same time I did notice, was 80-90% of the free trials coming in are from new sales reps. What happens to all those free trials that the new sales reps go when they quit or are let go during their 2nd or 3rd week. Probably to the leaders you are speaking of.
To anybody wanting to go in and see for yourself, (even in a rebuttal they are trying to lure people in) be careful you mIght be the next one writing about your experience.