- Report: #974147
Report - Rebuttal - Arbitrate
Complaint Review: Ultimate Facial
Ultimate Facial22100 E 26th Ave, #100 Aurora, Colorado United States of America
Ultimate Facial The Ultimate Facial Returns Unprofessional customer service and it does not honor returns or rebates Aurora, Colorado
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I was not even able to open the containers (thankfully), when I discovered, not one, but two shipped charges on my credit card. When I contacted customer service, I was met with a hostile representative who was determined to read me his lengthy demagogue. I repeatedly requested a supervisor but was refused. He was rude, over talking, refused to allow me to speak to state my complaint, and I now have a $78 plus charge added to my credit card.
Nonetheless, it's time for the BBB, and a complaint with my credit card company.
This report was posted on Ripoff Report on 11/26/2012 09:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ultimate-Facial/Aurora-Colorado-80019/Ultimate-Facial-The-Ultimate-Facial-Returns-Unprofessional-customer-service-and-it-does-n-974147. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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