• Report: #147900

Complaint Review: Ultra Life Fitness, Ultra PM

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  • Submitted: Wed, June 29, 2005
  • Updated: Fri, July 08, 2005

  • Reported By:charlestown New Hampshire
Ultra Life Fitness, Ultra PM
857 West Sout Jordan Parkway South Jordan, Utah U.S.A.

Ultralifefitness.com, Ultra Life Fitness, Ultra PM, Tony At Ext. 37 ripoff fraudulent billing unauthorized billing South Jordan Utah *EDitor's Suggestions on how to get your money back into your bank account!

*UPDATE Employee: These capsules are all natural and work well for almost everyone.

*Consumer Suggestion: Don't worry, people know the difference between Utah and Pennsylvania

*Consumer Suggestion: Don't worry, people know the difference between Utah and Pennsylvania

*Consumer Suggestion: Don't worry, people know the difference between Utah and Pennsylvania

*Consumer Suggestion: Don't worry, people know the difference between Utah and Pennsylvania

*UPDATE Employee: UltraPM.Com is NOT connected with any fraudulent companies

*Consumer Suggestion: That's just freakin' great! You took dog pills that a fraud sent you. Maybe they were for worms. No wonder you got sick.

*Consumer Comment: Similar Product - UltraPM Liquid Night-time Formula

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After being contacted by Tony, I chose to try the "free" Ultra Life Fitness, Ultra PM. I just needed to give him my debit card number so I could be billed for the shipping, which was $4.95, which I did. I was gauranteed not to be billed for 21 days, and all I had to do was call them at the toll-free (800) number they provided.

After a little over a week of taking the Ultra PM, I started having some major pains in my stomach, so I called Tony at extension 37, and left him a message on his voice mail letting him know that I could not continue to take the Ultra PM because "it was messing up my stomach". I also said that I would be more than willing to send the remainder of the capsules back to him, but do NOT take any money from my account, because I couldn't take them, and I didn't want any more.

The very next day $44.90 was withdrawn from my checking account. It had not even been 2 weeks, let alone the 21 days as promised, and what happened to the gaurantee?
I contacted my bank and they immediately got the paperwork together for me to sign for the unauthorized withdrawal.

The statement of gaurantee is fraudulent, Tony ignored my calls except to take my money early, (without consent, and a blatant "do not take the money out of my account, because I CAN"T take the capsules"), and the main mailbox states that it is full and I am not able to leave a message.

Robin
charlestown, New Hampshire
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 06/29/2005 08:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ultra-Life-Fitness-Ultra-PM/South-Jordan-Utah/Ultralifefitnesscom-Ultra-Life-Fitness-Ultra-PM-Tony-At-Ext-37-ripoff-fraudulent-bill-147900. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 8Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

These capsules are all natural and work well for almost everyone.

AUTHOR: William - (U.S.A.)

Robin Whitham calls were returned and documented on numerous occasions with messages left. These capsules are all natural and work well for almost everyone. If she felt they were making her stomach to hurt, or unconfortable she needs to stop taking them. We always insist that you consult a doctor before taking any supplement.

Manager
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#2 Consumer Suggestion

Don't worry, people know the difference between Utah and Pennsylvania

AUTHOR: Paul - (U.S.A.)

Utah and Florida. Two leading states for fraud.

Although people can see the difference between a real company in Pennsylvania and a crook in Utah, this undoubtedly will hurt your business.

You have just as much reason as the other victims to see that this crooked scam is put out of business.

However, I wouldn't hold my breath waiting for that.

This exact same con was running a few months ago, except it was fake weight loss patches then.

Once the dog pills run out, they'll already have a new con ready and waiting.

What's it gonna be next time? Fake Viagra?
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#3 Consumer Suggestion

Don't worry, people know the difference between Utah and Pennsylvania

AUTHOR: Paul - (U.S.A.)

Utah and Florida. Two leading states for fraud.

Although people can see the difference between a real company in Pennsylvania and a crook in Utah, this undoubtedly will hurt your business.

You have just as much reason as the other victims to see that this crooked scam is put out of business.

However, I wouldn't hold my breath waiting for that.

This exact same con was running a few months ago, except it was fake weight loss patches then.

Once the dog pills run out, they'll already have a new con ready and waiting.

What's it gonna be next time? Fake Viagra?
Respond to this report!
What's this?

#4 Consumer Suggestion

Don't worry, people know the difference between Utah and Pennsylvania

AUTHOR: Paul - (U.S.A.)

Utah and Florida. Two leading states for fraud.

Although people can see the difference between a real company in Pennsylvania and a crook in Utah, this undoubtedly will hurt your business.

You have just as much reason as the other victims to see that this crooked scam is put out of business.

However, I wouldn't hold my breath waiting for that.

This exact same con was running a few months ago, except it was fake weight loss patches then.

Once the dog pills run out, they'll already have a new con ready and waiting.

What's it gonna be next time? Fake Viagra?
Respond to this report!
What's this?

#5 Consumer Suggestion

Don't worry, people know the difference between Utah and Pennsylvania

AUTHOR: Paul - (U.S.A.)

Utah and Florida. Two leading states for fraud.

Although people can see the difference between a real company in Pennsylvania and a crook in Utah, this undoubtedly will hurt your business.

You have just as much reason as the other victims to see that this crooked scam is put out of business.

However, I wouldn't hold my breath waiting for that.

This exact same con was running a few months ago, except it was fake weight loss patches then.

Once the dog pills run out, they'll already have a new con ready and waiting.

What's it gonna be next time? Fake Viagra?
Respond to this report!
What's this?

#6 UPDATE Employee

UltraPM.Com is NOT connected with any fraudulent companies

AUTHOR: Jim - (U.S.A.)

UltraPM.com is a legitimate weightloss website. We do not sell diet pills and are not connected with the companies or products mentioned here. If you've had unauthorized charges made to your account, you should contact the company you purchased the product from or your bank/credit card company. Please don't confuse UltraPM.com with these similar sounding names, which have nothing to do with our company.
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#7 Consumer Suggestion

That's just freakin' great! You took dog pills that a fraud sent you. Maybe they were for worms. No wonder you got sick.

AUTHOR: Paul - (U.S.A.)

This absolutely blows my freakin' mind. People will take anything you send them.

In this day and age of terrorism, the absolute LAST thing you do is eat something a fraud sent you.

Why am I the only one who knows this?

Here it is, people. This is a fraud. They will send you anything. The whole idea isn't for you to get pills, it's to get you to hand over your account number.

Once they get that, they don't care if you buy pills or not.

They can send you any old pills lying around. Put dog pills in the bottle. Whatever they can buy up for the least amount of money.

I know what you're thinking. No, they wouldn't do that.

Idiot! They're out to steal your money. So, do you think they're actually worried about your health?

Dog pills! That's what you were taking. For worms maybe? Who knows?
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#8 Consumer Comment

Similar Product - UltraPM Liquid Night-time Formula

AUTHOR: Jim - (U.S.A.)

UltraPM.com is NOT connected with this scam. Due to numerous lawsuit threats, we've been forced to take down our website. We DO NOT sell diet pills and have nothing to do with any of these complaints. Our product is a Meal Replacement Program made up of Protein Shakes. We are an honest business that has helped many people reach their ideal weight goals through healthy nutrition.

Please do not confuse UltraPM.com with products of a similar name. More importantly, do not file charges against a company unless you are 100% certain that this is the company responsible. We've worked many years to earn people's trust and build a solid reputation in the weightloss industry. It's a terrible thing when someone can destroy a family business by making irresonsible accusations and charges.

We are hoping to bring UltraPM.com back sometime soon. Please set the record straight. Thank you.
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