- Report: #157716
Report - Rebuttal - Arbitrate
Complaint Review: Ultra Life Fitness
Ultra Life Fitness857 West South Jordan Parkway #201 South Jordan, Utah U.S.A.
Ultra Life Fitness, UltraPM, pmburner.com, PMBurner Yet another sucker ripped off by Ultra Life Fitness in Utah How do they get away with it If I stole $100+ from someone I would get arrested and charged with a felony. Please! Someone start a class action! This is what punitive big money cases are all about! Ripoff South Jordan Utah
*Author of original report: Got my refund check
*Author of original report: Waiting patiently
*Author of original report: David Johns is true to his word......
*Author of original report: You will hear from me today Mr. Johns
*Consumer Suggestion: Never Buy Anything That Says Trial or Free (and other tips)
*UPDATE Employee: How do we get ahold of you
*Author of original report: Better Business Bureau and other complaints...
*Author of original report: More progress.......
*Author of original report: Figured out the "Online Access" RIP-OFF too...
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I called Ultra Life Fitness in Utah on 9/20/2005 to lodge a complaint and request a refund (to have them credit my credit card account). The Ultra Life Fitness customer service person (Julianne) told me that I had agreed to the "re-occurring order" and that they "could not refund my money". I argued that their product had made me sick and that I had sent the product back both times that it arrived in my mail and again, was told that they "could not refund my money". I do not recall signing anything authorizing them to automatically send me any product beyond the sample and certainly did not authorize them to charge anything to my credit card except the shipping and handling from the initial sample order.
I have lodged this complaint with my credit card company (Capital One Credit [Mastercard] on 9/16/05 and on 9/20/05) and am working with them to get the charges removed. This has not yet been resolved with them.
This report was posted on Ripoff Report on 09/20/2005 10:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ultra-Life-Fitness/South-Jordan-Utah-84095/Ultra-Life-Fitness-UltraPM-pmburnercom-PMBurner-Yet-another-sucker-ripped-off-by-Ultra-157716. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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