- Report: #162485
Report - Rebuttal - Arbitrate
Complaint Review: Ultra Life Fitness
Ultra Life FitnessP.O. Box 95668 South Jordan, Utah U.S.A.
Ultra Life Fitness ripoff, fraudulent, rude, incorrect billing, deceptive, and unethical South Jordan Utah
The following month I received another bottle, and charge of $44.90 to my bank account, and two days later a charge of $24.00 was drawn against my account. I called them again, and I was told then that I had to send them a cancellation by e-mail. I sent the e-mail to the company, and the bottle back to the company.
On October 28, I called the corporate office and talke to a John, and explained the problem. He told me that was too bad, they would not credit my acount nor would they send me back the pills, unless I paid $4.87 shipping and handling charges. I requested to just have the ones I had refused back to me, and he said they couldn't do that.
While I was still talking to him he was extremely rude, I got angry and was trying to find out the address where to send the $4.87. I was told that I was yelling at him and he did not have to put up with it, and would terminate the call. I asked for his manager, and he stated he was the manager, and I could not talk to anyone else. I had not used any curse words, and I was loud, but not yelling at him. He said he would not do anything else to help me, and then hung up on me.
I called again and talked to Julie Anne and was told that John had already talked to me, why was I calling back there was nothing else they could tell me. I told her she was just as rude as John, and I would like to speak to someone else. I was told no, end of story, goodbye.
This report was posted on Ripoff Report on 10/28/2005 05:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ultra-Life-Fitness/South-Jordan-Utah-84095/Ultra-Life-Fitness-ripoff-fraudulent-rude-incorrect-billing-deceptive-and-unethical-S-162485. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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