- Report: #161076
Report - Rebuttal - Arbitrate
Complaint Review: Ultra Life Fitness.com
Ultra Life Fitness.com857 West South Jordan Pkwy South Jordan, Utah U.S.A.
Ultra Life Fitness.Com ripped off, fraudulent charges against my account, will not cancel RIPOFF South Jordan Utah
This letter was written on September 9, 2005..to my bank.
I have been showing a debit on my bank statement now in the amount of $24.00 each month. The debit has been taken by a company with the name Ultra Life Fitness. This company had offered me a free sample of
some diet pills back in May 2005. The pills came in the mail, then kept coming in the mail. I then received a cd with a letter in the mail in June. I opened the letter and they advised they would be billing me for the cd. I had not requested this cd, so I contacted their 800 number and spoke to a man. I advised them that I was not interested in their pills and to please stop sending them, along with this cd I had sent back in the mail. They said they would close my so called account I had with them and refused to reverse the charges.
Last week, I received another cd in the mail. I then sent that back in the mail once again. Looking over my
August bank statement, I noticed another $24.00 fee was debited from my account and also in the July statement. I contacted their 800 number once again, spoke to a woman. I then advised her I called in June, requesting them to stop sending me cd's and stop charging me. She stated that I only requested the pills to stop coming. I then asked her if she could please close the account. She said she could not close it, nor stop the cd from being mailed and there would be a charge no matter what. She said the only way I could stop them is to log onto their website as a member. I told her I did not have a membership with them.
She said I had to use the cd to get the membership information. I told her that the cd had been sent back.
I then advised her that I had written to their website through their contact us e-mail and requested that I be taken off. She said that would not do any good either. I asked to speak to her supervisor, she said she was the supervisor. I then advised her that I would be contacting my credit union to stop these charges, she stated that I would not be able to do this either. I could not get anywhere with this company to stop billing me for something I have never signed up for.
I feel this company is a fraud and is unethically doing business. I have contacted the better business bureau twice on this matter, once in June and now yesterday again.
I am asking if you can please help me to stop these charges from being taken from my account from here on. These charges are not valid and as I stated, I do not have anything to do with this so called company.
Today October 17th, I have been credited $24.00 for June, July, August & September, yet have been debited once again on October 3rd. I have contacted my bank once again and they have found a solution for me for these charges to stop.
The company info:
Ultra Life Fitness
857 W Jordan Pkwy Suite 201
South Jordan, UT 84095
I appreciate any help that you may be able to give me, Thank you.
Lake Havasu City, Arizona
This report was posted on Ripoff Report on 10/17/2005 06:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ultra-Life-Fitnesscom/South-Jordan-Utah/Ultra-Life-FitnessCom-ripped-off-fraudulent-charges-against-my-account-will-not-cancel-161076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.