• Report: #159931

Complaint Review: Ultrafitness.com - Ultrapm

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  • Submitted: Fri, October 07, 2005
  • Updated: Fri, October 07, 2005

  • Reported By:Costa Mesa California
Ultrafitness.com - Ultrapm
Jordan, Utah U.S.A.

Ultrafitness.com - Ultrapm ripoff, refused to cancel, lied about the process to cancel, refused to refund the money they took from me after I called the first time to cancel the supposed account. Jordan Utah

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Back in the beginning of August 2005, I noticed charges on my credit card for $44 and did't know what they were. I called the company they claimed I signed up for a free 30 day trial that would renew every month after. There were 2 charges in the first month. I said I hadn't applied for anything that I could recall, but to cancel anything to do with them. They said they did.

I checked my account just today October 1st, 2005 and noticed that instead of canceling the account they lower the amount being charged to my card to $24 twice in a month. I called again today to find out what was going on, since I cancelled all of this.

The customer support person refused to give me a refund, said I signed up for it and they wouldn't cancel it. If I wanted to cancel it I would have to go to their website, he said to go ultrafitness.com, which is not a working website to cancel the account.

I've since called my bank to go through the hassel of removing the charges that way.

Karen
Costa Mesa, California
U.S.A.

This report was posted on Ripoff Report on 10/07/2005 02:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ultrafitnesscom-Ultrapm/Jordan-Utah/Ultrafitnesscom-Ultrapm-ripoff-refused-to-cancel-lied-about-the-process-to-cancel-re-159931. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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