- Report: #553735
Report - Rebuttal - Arbitrate
Complaint Review: UnbeatableSales, Inc.
UnbeatableSales, Inc.195 Lehigh Ave., Suite 5 Internet United States of America
UnbeatableSales, Inc. UnbeatableSales.com UnbeatableSales, Inc. are common thieves! Internet
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8:47 AM I ordered a pair of boots on Amazon website. Received order confirmation from Amazon
Same day 8:57 AM:
I sent an email to Amazon:
"Please cancel order. Shipping WAY too high
I called Amazon to confirm the order would be cancelled. I was told I would need to cancel it through UBSales.
I called UBSales and I was told I had to cancel through Amazon.
Many phone calls/emails later:
Received order confirmation from UBSales:
Reference #682534 Please allow 3-8 business days for your order to ship.
1:29 PM Email from Amazon.com RE:order numberxxxxx
UBSales has your order information and can cancel it for you if it hasnt shipped.
Dec 21 5:01 PM Email from Amazon.com:
shipped your order .
5:52 PM Email from UBSales:
We received your request to cancel your order. Unfortunately your order has already been shipped and cannot be cancelled at this time.
December 22 Boots arrive. I refuse delivery.
December 22 from UBSales
Directs me to:
Dec 23 from Amazon
I understand that you have already refused the package. As soon as the package is returned to the seller, a full refund will be issued to the same payment method used.
Dec 31 Email from Amazon.com: Item Refund: $55.43
As you can see from UBSales 'Return Policy', the buyer cannot cancel an order even minutes after it is put in through Amazon. If they refuse delivery, they are assessed a return fee, the shipping fee and a 25% restocking fee. If they accept delivery and get a Return Authorization from the vendor, they are still assessed the original shipping fee as well as paying for the return freight and insurance. So they stole $56.57 from my debit account.
Here's an example that is currently on the Amazon site for boots from UnbeatableSale.com:
[Price: $85.20 + $42.09 shipping]
Shipping cost in very light print
This report was posted on Ripoff Report on 01/13/2010 10:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/UnbeatableSales-Inc/internet/UnbeatableSales-Inc-UnbeatableSalescom-UnbeatableSales-Inc-are-common-thieves-Intern-553735. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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