- Report: #278741
Report - Rebuttal - Arbitrate
Complaint Review: Undercover Auto Recovery
Undercover Auto RecoveryMinneapolis, Minnesota U.S.A.
Undercover Auto Recovery NIGHTMARE TOWING COMPANY!! Minneapolis Minnesota
*REBUTTAL Owner of company: AUTO REPOSSESSION
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After the bank figures out that this was a mistake, the vehicle was ordered back to me the next day. I live in the boonys so I am unable to get my daughter to school or get to work. The car finally arrives at 6:40pm by a new tow truck driver, same company, just new driver. The driver was very nice and asked me to sign a release stating that the car was in the same condition as when it was picked up. I explained the situation to him and told him that I would not sign the release. That was fine, he left me with the keys. I then get in the car to run my arreands for the day and the vehicle does not start. At this point I am REALLY MAD. I call and tell the tow truck lady in the office to send the driver back to give me a jump. She says she doesnt know what I expect from them since I had the police come out and kick the driver off of my property. I thought she was confusing me with someone else, but no, this was some ridiculous story the tow truck driver made up. I told her she can call and confirm with the police dept that they were not called out for any reason. Why would I call them? I was getting my vehicle back? She says she will be more than happy to go to court with me about the damages to my vehicle, because I would have to drive over two hours to the courthouse to file in court. I told her that's ok, I will contact the Better Business Bureau. THIS COMPANY IS SERIOUSLY SCREWED UP!
This report was posted on Ripoff Report on 10/15/2007 05:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Undercover-Auto-Recovery/Minneapolis-Minnesota/Undercover-Auto-Recovery-NIGHTMARE-TOWING-COMPANY-Minneapolis-Minnesota-278741. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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