Complaint Review: UniRush Financial - Rushcard - Chicago Illinois
- UniRush Financial - Rushcard 23074 Network Place Chicago, Illinois U.S.A.
- Phone: 866-rushcard
- Web:
- Category: Financial Services
UniRush Financial - Rushcard Terrible customer service Chicago, Illinois
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I thought getting this card would be great for me, but it has given me more headaches than my kids do. I have had numerous accounts of bad customer service. I had an issue where my money wasn't dispensed completely from an ATM and when I called they gave me a time and date as to when it would be credited back to my account. I thought it was too easy.. When I called back, they said that I was told that I had to submit paper work and it would take 90 days to reimburse.
I was furious because that is not what I had been told the first time. Then they said that I would receive the paperwork by email in 1-3 hours, never got it. Called again and they said the same thing. Hasn't happened. In all calls, I knew that I was dealing with people outside of the country that did not understand my problem. I am very upset!!!! I thought our money would be handled better than this especially how important money is.
Margaret
SLC, Utah
U.S.A.
This report was posted on Ripoff Report on 02/08/2009 11:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/unirush-financial-rushcard/chicago-illinois-60673/unirush-financial-rushcard-terrible-customer-service-chicago-illinois-421813. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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