In January 2006 I had laser vision correction surgery. At the time I paid $2000 of the $4500 with my flexible spending account. I decided to finance the remaining $2500 through Unicorn Financial, which was introduced to me by the eye surgeons office. They told me they could fill out my application and get me 18 months of no interest credit to pay off the balance of my surgery. I elected to do so with this financial company I never heard of. From January 2006 to June 2007 I made my 18 timely payments. So I thought. Through July and August I was out of town quite regularly but assumed my account had been paid and closed, so never made a point to look for or respond to any correspondence from Unicorn Financial.
I have since opened a piece of mail from Unicorn to discover that my June payment was processed late. (I can not verify the date I sent the payment as they do not accept online or electronic payments). I was charged a $39 late fee. If this really was the case I do not have a problem with this. I now have received a statement dated 7/19 which shows the late payment I made, the $39 late charge, an new $39 late charge and $376 in finance charges because they canceled my promotional plan!! (even that my balance excluding the late fee I was unaware of was completely paid off). The back of my statement says finance charges are calculated on the beginning on my account each day (EXCLUDING unpaid finance charges and fees) adding any new purchases and other debits and subtracting principal payments and credits.
Yesterday I called Unicorn to discuss and the manager who can provide action was not in his office. I left him a voicemail. Today (more than 24 hours later) that same manager was in a meeting. I have 2 days until the 8/11 payment date and I am worried they are stalling to let additional charges incur on my account as when I asked, they do not suspend fees while charges are being disputed.
I would appreciate you help. I feel I am being fleeced for 455.17 in interest even though I made all my payments.
New York, New York