- Report: #469452
Report - Rebuttal - Arbitrate
Complaint Review: Unified Doers Management Group, LLC; UD Management Group
Unified Doers Management Group, LLC; UD Management Group611 K Street N.W., Suite 3 Washington, District of Columbia U.S.A.
Unified Doers Management Group, LLC; UD Management Group Door to Door sales; accepted payment, did not deliver, making excuses when contacted via phone since February 2009 Washington District of Columbia
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Called 2/20 when renewal was not processed; was told an address error was the problem and it was corrected.
Called 5/11 when renewal still was not processed; was told it would not be updated until immediately prior to renewal date (9/2009)
Called 7/9 or 10 when I received "this is your last magazine" notice with final issue; was told it had been paid in January. I told Customer Service agent that it had not been paid and told CS agent that I felt as if they were ripping me off. CS agent put me on hold for a few minutes then returned to say a Supervisor would call me back after reviewing my complaint.
Called 7/14 when Supervisor did not call; was told there was an address error that was holding up the process. After explaining that I had heard that story already, was told to forward receipt with refund request. I told CS agent that I had checked them out on the web and seen the other reports of fraud against the company and felt I was being scammed. He became angry and refused to work with me.
Sending refund request today.
This report was posted on Ripoff Report on 07/14/2009 07:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Unified-Doers-Management-Group-LLC-UD-Management-Group/Washington-District-of-Columbia-20001/Unified-Doers-Management-Group-LLC-UD-Management-Group-Door-to-Door-sales-accepted-paym-469452. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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