• Report: #252580

Complaint Review: Unified Services - Call usa online - Online advantage inc

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  • Submitted: Tue, June 05, 2007
  • Updated: Wed, August 22, 2007

  • Reported By:Charles Town West Virginia
Unified Services - Call usa online - Online advantage inc
callusaonline.com, onlineadvantageinc.com Internet U.S.A.

Unified Services - Callusaonline - Onlineadvantageinc ripoff Reno Nevada?

*UPDATE Employee: Response

*UPDATE Employee: Response

*UPDATE Employee: Response

*UPDATE Employee: Response

*Author of original report: callusa and onlineadvantage may not be involved

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Unified Services contact number 7756785678 is an invalid number according to NANPA. It is not owned by any phone company which means it is illegally being used as a 'front number' to prevent return calls via caller id. Even if it is a Cell prefix, use of a number that is invalid or incorrect for purposes of displaying on caller id is illegal.

The selling points are a shopping spree and free trip for $1.95 shipping. Often nothing is ever received. There appears to be an association to two web sites, and some herbal supplement for which they will apparently charge around $150 if you do not cancel within 10 days. The websites are callusaonline.com and onlineadvantageinc.com.

Customer service number for callusaonline.com is 866-585-1723, for onlineadvantageinc.com is 866-585-1725. Both sites are registered with Domains by Proxy, Inc. which can be found at DomainsByProxy.com. I doubt domains by proxy has anything to do with the scam, but they may be able to help. See their section on legal issues where it refers to "use of morally objectional activites" by it's customers.

I have not called the companies directly just yet in attempting to determine if they are associated or not. I will do so, and try to report back with updates. Once I have a little more I will also take the information I have to my state attorney general.

I guess calling the two websites associated with this 'might' help if they are legit..but both look fairly similar in layout leading me to believe they are just part of this scam. I will also use some contacts I have in an attempt to determine what company owns the 866 numbers, and contact that phone company to advise them that these numbers are possibly being used in a scam.

Oh, almost forgot to add that on the Nevada state site of registered businesses, two came up with 'Unified Services' in their name. Both showed as having been disolved.

Joel
Charles Town, West Virginia
U.S.A.

This report was posted on Ripoff Report on 06/05/2007 11:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Unified-Services-Call-usa-online-Online-advantage-inc/internet/Unified-Services-Callusaonline-Onlineadvantageinc-ripoff-Reno-Nevada-252580. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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Updates & Rebuttals

#1 UPDATE Employee

Response

AUTHOR: Michelle - (U.S.A.)

Joel,

We found your complaint against our company posted on ripoffreport.com.

Our company offers a free 3 day 2 night hotel stay and a complimentary Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, internet and a weight loss supplement, which are also available to our customers.

Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month.

The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like.

Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free.

Each customer order is recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged.

The only reason we would debit a customer's account is because he or she failed to cancel in the allotted trial time period, which indicates to us that they are satisfied with our services and products and want to continue. Our customer service center is open from 9:00 am to 4:00 pm Eastern Standard Time. Over 90% of our calls are answered in less than 4 minutes.

Our company prides itself in our excellent customer service and the minimal amount of complaints we receive. If you have any questions or concerns feel free to contact customer service at the number listed below.


Sincerely,

Unified Services
Customer Service (866) 904-7796
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#2 UPDATE Employee

Response

AUTHOR: Michelle - (U.S.A.)

Joel,

We found your complaint against our company posted on ripoffreport.com.

Our company offers a free 3 day 2 night hotel stay and a complimentary Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, internet and a weight loss supplement, which are also available to our customers.

Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month.

The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like.

Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free.

Each customer order is recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged.

The only reason we would debit a customer's account is because he or she failed to cancel in the allotted trial time period, which indicates to us that they are satisfied with our services and products and want to continue. Our customer service center is open from 9:00 am to 4:00 pm Eastern Standard Time. Over 90% of our calls are answered in less than 4 minutes.

Our company prides itself in our excellent customer service and the minimal amount of complaints we receive. If you have any questions or concerns feel free to contact customer service at the number listed below.


Sincerely,

Unified Services
Customer Service (866) 904-7796
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What's this?

#3 UPDATE Employee

Response

AUTHOR: Michelle - (U.S.A.)

Joel,

We found your complaint against our company posted on ripoffreport.com.

Our company offers a free 3 day 2 night hotel stay and a complimentary Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, internet and a weight loss supplement, which are also available to our customers.

Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month.

The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like.

Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free.

Each customer order is recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged.

The only reason we would debit a customer's account is because he or she failed to cancel in the allotted trial time period, which indicates to us that they are satisfied with our services and products and want to continue. Our customer service center is open from 9:00 am to 4:00 pm Eastern Standard Time. Over 90% of our calls are answered in less than 4 minutes.

Our company prides itself in our excellent customer service and the minimal amount of complaints we receive. If you have any questions or concerns feel free to contact customer service at the number listed below.


Sincerely,

Unified Services
Customer Service (866) 904-7796
Respond to this report!
What's this?

#4 UPDATE Employee

Response

AUTHOR: Michelle - (U.S.A.)

Joel,

We found your complaint against our company posted on ripoffreport.com.

Our company offers a free 3 day 2 night hotel stay and a complimentary Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, internet and a weight loss supplement, which are also available to our customers.

Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month.

The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like.

Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free.

Each customer order is recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged.

The only reason we would debit a customer's account is because he or she failed to cancel in the allotted trial time period, which indicates to us that they are satisfied with our services and products and want to continue. Our customer service center is open from 9:00 am to 4:00 pm Eastern Standard Time. Over 90% of our calls are answered in less than 4 minutes.

Our company prides itself in our excellent customer service and the minimal amount of complaints we receive. If you have any questions or concerns feel free to contact customer service at the number listed below.


Sincerely,

Unified Services
Customer Service (866) 904-7796
Respond to this report!
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#5 Author of original report

callusa and onlineadvantage may not be involved

AUTHOR: Joel - (U.S.A.)

I contacted online advantage, and the guy I talked to did not have the tell-tale thick foreign accent of the scammers at unified services. He was happy to take whatever information I was able to provide so that he could send it to their quality assurance team.

I'd say callusa and onlineadvantage are legit, but are being used by the folks at the so called 'unified services' to scam people.

Contact callusa and online advantage to report this to them and perhaps you'll see some action taken against these dastardly scammers at unified services.
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