- Report: #1032749
Report - Rebuttal - Arbitrate
Complaint Review: Unified Services - Online Advantage Internet - Ultra THERMOBOOST 2000 - Call USA
Unified Services - Online Advantage Internet - Ultra THERMOBOOST 2000 - Call USA5940 South Rainbow Blvd., Ste. 2007 Las Vegas, Nevada United States of America
UNIFIED SERVICES SHOPPING SPREE & FREE VACATION SCAM!! Ripoff Charged $149.80 without authorization Callers only speak broken english & will not stop calling even if you ask them to Las Vegas Nevada
*UPDATE Employee: Response to Complaint
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She indicated that my checking accont info was needed to pay for the $1.99 shipping & handling. I began the process, then she started to ask me for authorization to receive trial products (at the end of the 10 day trial I would be charged). I indicated I wanted no part in the trial. She said that the trials were just a formality, & before we got off the phone she would cancel the trials & I would only be charged the $1.99 for shipping. I indicated to her that I would sue her company if I was charged anything other than the $1.99. So that was that.
I received my "vacation" & "shopping spree" in the mail along with the, of course, trial offers ( which I specifically stated I didn't want part of). The free stuff that was sent, was crap. I didn't think I had to cancel anything because I supposodly cancelled them on the phone. Apparently these products are so substandard that this company has to be evasive & deceitful to profit from them?
So 3 weeks after this all had begun I was charged $149.80 to my checking account. I called the main "customer service" line & only got a commercial of sorts about each of the products I didn't want. So I started to call each company individually to see where I would get. I started with the Online Advantage Internet, Inc. I cancelled my account & asked to speak to a manager about the unauthorized charges. Robert, with who I spoke to, informed me that he was the senior rep on the floor (of course he is!), & that someone at my phone number authorized the charges & that there was nothing to be done but cancel the remaining services. Wow! What great customer service, nT! I've learned my lesson on this regard. But now I'm taking steps to get my money back. I've talked to my bank & filed a complaint & have begun a quest to let everyone in the world know about your deception & thievery. Hopefully my bank will help me out with this. Don't fall prey to these people. Don't believe a single thing that comes out of their mouths. These people are lying, thieving cheats!!!
Gel Highlands Ranch, Colorado
This report was posted on Ripoff Report on 07/25/2007 03:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Unified-Services-Online-Advantage-Internet-Ultra-THERMOBOOST-2000-Call-USA/Las-Vegas-Nevada-89118/UNIFIED-SERVICES-SHOPPING-SPREE-FREE-VACATION-SCAM-Ripoff-Charged-14980-without-auth-1032749. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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