• Report: #274436

Complaint Review: Unified Services

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  • Submitted: Thu, September 13, 2007
  • Posted: Thu, September 27, 2007

  • Reported By: Alan — Chesapeake Virginia U.S.A.
Unified Services
5940 South Rainbow Blvd. Ste 2007 Las Vegas, Nevada U.S.A.

Unified Services Bogus "free" stuff. Las Vegas Nevada

*UPDATE Employee: Response

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0Author 1Consumer 0Employee/Owner

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I got a package of "free" stuff from Unified Services the other day. After I looked them up on other sites, I decided to add my voice here also.
The package included five products: High speed -dial-up!-internet, long distance phone service, Thermoboost diet pills, a $1000.00 dollar shopping spree and a voucher for Cashsaver.net, which was for getting free vacations.
I didn't remember ordering any of this stuff, which was confirmed by my calls.

They have one number listed: 866-904-7796, on their cover letter, but that only leads to the other three numbers you need to call to cancel all the products that you will be charged for.

The other numbers are as follows:
866-585-1723 for the phone service
866-585-1725 for the internet service
866-585-1727 for the diet pills
The shopping spree is an "opt-in" scam, so there is nothing to do to get out of it. The vacation plan seems like a legitimate business, but I found evidence that they are canceling trips and it's hard to get committed money back.

The company usually starts contact through a telemarketer, advising of acceptance for the great deal; "All I need is your bank account number and routing number" in a thick Indian accent.
There is a YouTube audio recording of a man messing with one of the telemarketers. It's funny.

If you get this package, CALL ALL THREE numbers. If they have managed to get you account info, it seems you will be hit for around $150.00, and it will be hard to get back.

Alan
Chesapeake, Virginia
U.S.A.

This report was posted on Ripoff Report on 09/13/2007 09:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/Unified-Services/Las-Vegas-Nevada-89118/Unified-Services-Bogus-free-stuff-Las-Vegas-Nevada-274436. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

Response

AUTHOR: Michelle - (U.S.A.)

POSTED: Thursday, September 27, 2007
Alan,

We found your complaint against our company posted on www.ripoffreport.com.

Our company offers a free 3 day 2 night hotel stay and a complimentary Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, internet and a weight loss supplement, which are also available to our customers. Our services are of exceptional quality and offered at competitive prices.

Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month.

The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like.

Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free.

Each of our orders are recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged. The only reason why a customer is debited is because they fail to cancel in the allotted trial time period

Our company prides itself in our excellent customer service. Our customer service center is open from 9:00 am to 5:00 pm Eastern Standard Time. Over 90% of our calls are answered in less than 4 minutes.

Please contact us with any further questions or comments.

Sincerely,

Unified Services
Customer Service (866) 904-7796
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