• Report: #274304

Complaint Review: Unified Services

  • Submitted: Wed, September 12, 2007
  • Updated: Thu, September 20, 2007

  • Reported By:minot North Dakota
Unified Services
Las Vegas Nevada Unknown Las Vegas, Nevada U.S.A.

Unified Services They called me and told that i was randomly selected to win 1000$ and a trip for 3 days Las Vegas Nevada

*UPDATE Employee: Response

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So they called me and said that i have been randomly chosen to win 1000$ and a trip for 3 days. Every one that i spoke to had a foreign accent. So it was hard to understand them... I had to pay them 1.95$ for shipping fees. They kept asking me for my account number to pay that. So i fell for it and gave it out. So after that i went online and checked for that company and found out that it was a ripoff and they were gonna take 149$ out of my account. And i wouldnt get anything that they were talking about. Immediatly i went to the bank and blocked them from doing that..... Thank god i realized it soon enough so they couldnt take the money... I also tried to call them on the customer service number which is 18669047796 and the answering machine came on and then later hung up on me... So do not give out your account number to anyone unless you are the one calling. Be aware of that, there are alot more companies like that that like to ripoff people...

Anna
minot, North Dakota
U.S.A.

This report was posted on Ripoff Report on 09/12/2007 03:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Unified-Services/Las-Vegas-Nevada/Unified-Services-They-called-me-and-told-that-i-was-randomly-selected-to-win-1000-and-a-t-274304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Response

AUTHOR: Michelle - (U.S.A.)

Anna,

We found your complaint against our company posted on ripoffreport.com.

Our company offers a free 3 day 2 night hotel stay and a complimentary Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, internet and a weight loss supplement, which are also available to our customers.

Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month.

The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like.

Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free.

Each of our orders are recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged. The only reason why a customer would be debited is because they failed to cancel in the allotted trial time period.

You claim that our customer service number was only a recording and that it eventually hung up on you. Well, I can see how that would happen, because the customer service number you called (866 904 7796) is a main number that gives you information on the customer service contact numbers for each of the three trial offers. Once the message is over and has given you each contact number the phone, of course, disconnects. At that point you would use the numbers given you in the message to contact whichever party desired.

Our company prides itself in our excellent customer service. Our customer service center is open from 9:00 am to 5:00 pm Eastern Standard Time. Over 90% of our calls are answered in less than 4 minutes.

It is unfortunate that you were not able to take advantage of our incredible offers.
Please contact us with any further questions or comments.

Sincerely,

Unified Services
Customer Service (866) 904-7796
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