• Report: #245854

Complaint Review: Unified Services

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  • Submitted: Fri, April 27, 2007
  • Updated: Wed, May 02, 2007

  • Reported By:leon Iowa
Unified Services
Las Vegas, Nevada U.S.A.

Unified Services the company said the same thing $1.95 for 3 products,they in turn charged us $149.90 for nothing Las Vegas Nevada

*UPDATE Employee: Complaint made on ripoffreport.com

*UPDATE Employee: Complaint made on ripoffreport.com

*UPDATE Employee: Complaint made on ripoffreport.com

*UPDATE Employee: Complaint made on ripoffreport.com

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We were contacted by phone by some guy form a different country,he was very hard to understand,he told my wife that they were offering a trial period where they would send 3 things in the mail,he told her that she could cancel her trial at anytime during the 30 days,she tried with the 1-800 number he gave her but it was always busy,one way calling out not in,we live in a poor area of the country where money means alot so we did'nt have it to throw away to these people,

we have'nt tried to get our money back because we can't reach anyone,these people have to be stopped andf brought to justice,we in turn have to pay our bank several hundred dollars in bad check charges that occured because of these people

Tracy
leon, Iowa
U.S.A.

This report was posted on Ripoff Report on 04/27/2007 10:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Unified-Services/Las-Vegas-Nevada/Unified-Services-the-company-said-the-same-thing-195-for-3-productsthey-in-turn-charged-245854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

Complaint made on ripoffreport.com

AUTHOR: Jared - (U.S.A.)

Tracy,

We discovered your complaint posted on 4/27/2007 regarding our services. We would appreciate the opportunity to respond to your complaint.

It appears you signed up for our amazing package including a free 3-day, 2-night hotel stay and a complimentary $1000 Internet shopping spree.

We also offer three, 10-day trials in conjunction with our complimentary hotel stay and shopping spree. Call USA is the first service and offers long-distance in the form of a calling card. This calling card can be used at any touch-tone telephone and includes unlimited state-to-state calling and international calling to over 60 countries. Our second offer is Online Advantage; which is unlimited, high-speed, dialup Internet. We provide free customer service and technical support and access to the Internet at over 10,000 access points nationwide (great for traveling). Our final offer, Ultra Thermo Boost 2000 is a dietary weight-loss supplement. Our supplement contains the natural, safe ingredient Hoodia. If the customer opts in to any of these offers, they agree to cancel the services(s) within the 10-day trial period to avoid charges.

All customer orders are verified by a third-party taped verification. Each taped verification is reviewed to make sure that the customer did, in fact, agree to our products and services. During the taped verification, the exact terms and conditions were described to you. Additionally, when you agreed to our services, we communicated our contact information to you, including toll-free numbers for each of the services through which to cancel should you decide you did not need them.

We are very concerned with customer service and with the satisfaction of our customers. Because you are unsatisfied with our products and/or services, we would like to mail you a refund agreement for the full amount of 149.50 to you for your signature. However, being that no identifying information is shared on this site, we request that you post a reply to this message including the last four digits of the phone number we called you on and the real first name of the person to whom the debited account belongs. As soon as we are able to identify your account, we will have a customer service representative contact you immediately.

We appreciate this opportunity to respond to your complaint. We hope this will satisfy your concerns and that this matter will be considered resolved.


Respectfully,


Jared (Badge #1096)
Quality Control,
Unified Services
Respond to this report!
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#2 UPDATE Employee

Complaint made on ripoffreport.com

AUTHOR: Jared - (U.S.A.)

Tracy,

We discovered your complaint posted on 4/27/2007 regarding our services. We would appreciate the opportunity to respond to your complaint.

It appears you signed up for our amazing package including a free 3-day, 2-night hotel stay and a complimentary $1000 Internet shopping spree.

We also offer three, 10-day trials in conjunction with our complimentary hotel stay and shopping spree. Call USA is the first service and offers long-distance in the form of a calling card. This calling card can be used at any touch-tone telephone and includes unlimited state-to-state calling and international calling to over 60 countries. Our second offer is Online Advantage; which is unlimited, high-speed, dialup Internet. We provide free customer service and technical support and access to the Internet at over 10,000 access points nationwide (great for traveling). Our final offer, Ultra Thermo Boost 2000 is a dietary weight-loss supplement. Our supplement contains the natural, safe ingredient Hoodia. If the customer opts in to any of these offers, they agree to cancel the services(s) within the 10-day trial period to avoid charges.

All customer orders are verified by a third-party taped verification. Each taped verification is reviewed to make sure that the customer did, in fact, agree to our products and services. During the taped verification, the exact terms and conditions were described to you. Additionally, when you agreed to our services, we communicated our contact information to you, including toll-free numbers for each of the services through which to cancel should you decide you did not need them.

We are very concerned with customer service and with the satisfaction of our customers. Because you are unsatisfied with our products and/or services, we would like to mail you a refund agreement for the full amount of 149.50 to you for your signature. However, being that no identifying information is shared on this site, we request that you post a reply to this message including the last four digits of the phone number we called you on and the real first name of the person to whom the debited account belongs. As soon as we are able to identify your account, we will have a customer service representative contact you immediately.

We appreciate this opportunity to respond to your complaint. We hope this will satisfy your concerns and that this matter will be considered resolved.


Respectfully,


Jared (Badge #1096)
Quality Control,
Unified Services
Respond to this report!
What's this?

#3 UPDATE Employee

Complaint made on ripoffreport.com

AUTHOR: Jared - (U.S.A.)

Tracy,

We discovered your complaint posted on 4/27/2007 regarding our services. We would appreciate the opportunity to respond to your complaint.

It appears you signed up for our amazing package including a free 3-day, 2-night hotel stay and a complimentary $1000 Internet shopping spree.

We also offer three, 10-day trials in conjunction with our complimentary hotel stay and shopping spree. Call USA is the first service and offers long-distance in the form of a calling card. This calling card can be used at any touch-tone telephone and includes unlimited state-to-state calling and international calling to over 60 countries. Our second offer is Online Advantage; which is unlimited, high-speed, dialup Internet. We provide free customer service and technical support and access to the Internet at over 10,000 access points nationwide (great for traveling). Our final offer, Ultra Thermo Boost 2000 is a dietary weight-loss supplement. Our supplement contains the natural, safe ingredient Hoodia. If the customer opts in to any of these offers, they agree to cancel the services(s) within the 10-day trial period to avoid charges.

All customer orders are verified by a third-party taped verification. Each taped verification is reviewed to make sure that the customer did, in fact, agree to our products and services. During the taped verification, the exact terms and conditions were described to you. Additionally, when you agreed to our services, we communicated our contact information to you, including toll-free numbers for each of the services through which to cancel should you decide you did not need them.

We are very concerned with customer service and with the satisfaction of our customers. Because you are unsatisfied with our products and/or services, we would like to mail you a refund agreement for the full amount of 149.50 to you for your signature. However, being that no identifying information is shared on this site, we request that you post a reply to this message including the last four digits of the phone number we called you on and the real first name of the person to whom the debited account belongs. As soon as we are able to identify your account, we will have a customer service representative contact you immediately.

We appreciate this opportunity to respond to your complaint. We hope this will satisfy your concerns and that this matter will be considered resolved.


Respectfully,


Jared (Badge #1096)
Quality Control,
Unified Services
Respond to this report!
What's this?

#4 UPDATE Employee

Complaint made on ripoffreport.com

AUTHOR: Jared - (U.S.A.)

Tracy,

We discovered your complaint posted on 4/27/2007 regarding our services. We would appreciate the opportunity to respond to your complaint.

It appears you signed up for our amazing package including a free 3-day, 2-night hotel stay and a complimentary $1000 Internet shopping spree.

We also offer three, 10-day trials in conjunction with our complimentary hotel stay and shopping spree. Call USA is the first service and offers long-distance in the form of a calling card. This calling card can be used at any touch-tone telephone and includes unlimited state-to-state calling and international calling to over 60 countries. Our second offer is Online Advantage; which is unlimited, high-speed, dialup Internet. We provide free customer service and technical support and access to the Internet at over 10,000 access points nationwide (great for traveling). Our final offer, Ultra Thermo Boost 2000 is a dietary weight-loss supplement. Our supplement contains the natural, safe ingredient Hoodia. If the customer opts in to any of these offers, they agree to cancel the services(s) within the 10-day trial period to avoid charges.

All customer orders are verified by a third-party taped verification. Each taped verification is reviewed to make sure that the customer did, in fact, agree to our products and services. During the taped verification, the exact terms and conditions were described to you. Additionally, when you agreed to our services, we communicated our contact information to you, including toll-free numbers for each of the services through which to cancel should you decide you did not need them.

We are very concerned with customer service and with the satisfaction of our customers. Because you are unsatisfied with our products and/or services, we would like to mail you a refund agreement for the full amount of 149.50 to you for your signature. However, being that no identifying information is shared on this site, we request that you post a reply to this message including the last four digits of the phone number we called you on and the real first name of the person to whom the debited account belongs. As soon as we are able to identify your account, we will have a customer service representative contact you immediately.

We appreciate this opportunity to respond to your complaint. We hope this will satisfy your concerns and that this matter will be considered resolved.


Respectfully,


Jared (Badge #1096)
Quality Control,
Unified Services
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