- Report: #875034
Report - Rebuttal - Arbitrate
Complaint Review: Union Bank of California
Union Bank of CaliforniaInternet United States of America
Union Bank Union Bank of California Stealing money monthly from members, Internet
*Author of original report: You're right
*Consumer Comment: uhuh
*Consumer Comment: Wrong Again Steve
*Author of original report: Full year?
*Consumer Comment: Free Accounts Are Out There.....
*Consumer Comment: No.
*Author of original report: Because I don't balance this gives them the right to steal?
*Consumer Comment: Not a rip off
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I called the customer service number and the first lady said that she couldn't give me a refund, so I asked to talk to a manager. She got me Michelle. Michelle said tha they sent out policy changes last year that took effect in January. I said, I never got one so can I have a refund? She said that she couldn't. I said I'm asking for thirty two dollars back. You mean to tell me that your big bank cannot afford to give me thirty two dollars back that you've stolen from me? She said that she could give me eight dollars back.
I told her that it feels like you've pick pocketed me since January for eight dollars a month for something that was free to me for a long time. She referenced the mailing of policy changes again and I reiterated to her that I never received the change. I said that you need to make sure people understand and sign for something Like this.
Needless to say, they would not help me and I yelled at her on the phone and then I went down to my local branch to talk to a manager there and she told me the same thing. Only eight dollars back! Wow, I suggest you all pull your money out of these big RIP OFF banks before your cash is just that, "R.I.P.". That's right, dead!
This report was posted on Ripoff Report on 04/27/2012 06:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Union-Bank-of-California/internet/Union-Bank-Union-Bank-of-California-Stealing-money-monthly-from-members-Internet-875034. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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