I have two complaints against Union Bank of California.
1st...my dad had a checking account. Effective Jan 1st, 2012. Union bank charges $10 per month for paper statements, $8 for online statements. My dad does not use his account much and didn't have any transactions for Jan. and Feb. 2012. Union Bank did NOT mail him a single statement until March, 2012, which combined all 3 months (Jan. - Mar. 2012).
So Union Bank charged my dad $10 for each month, as if they were mailing him a paper statement each month. This is a rip-off. He paid $10 a month for a mailed statement, whether he had any transactions or not, he's suppose to getting a monthly statement, period! Needless to say, my dad cancelled his account.
Charging someone for a paper statement and not mailing one is fraud!
2nd and the biggest irritation of all. For my account, I mailed two checks and didn't get two make a deposit for 2 days. Naturally, one of the checks was received and processed the next day. So the check was NSF. Yes, this was my fault and I make no excuses for my deposit tardiness. Only a couple of days later, I found out that Union Bank charged $33 a NSF fee. Really??? $33 dollars for a $74.41 check?
But it gets better. Because Union Bank's NSF fee is so outrageous, immoral and unethically high, the money that I did deposited to cover the two checks I mailed, was now short to cover the 2nd check for $37.74. So Union Bank was nice enough to charge me yet an other $33 dollar NSF. Then an additional $6.00 NSF fee on top of of the already $66 total previously charged NSF fees. So, I wrote two checks totaling $112.51 and Union Bank charged $72 in NSF fees! In which, their first insanely high NSF fee, caused the 2nd insanely high NSF fee.
What a complete and utter scam!!! Especially since I've had a checking account with Union Bank for many, many, years. I might have had one NSF check, if even that, over all these years. I hope this bank gets sued or shut down completely, as this is a complete rip-off. I understand an NSF fee...but $33 per item??? But it gets even better. According to their NSF notice that I received in the mail, they charge a $30 maximum NSF fee, then $6 per day beginning with the 7th calendar day.
So, how did they get a $33 NSF fee? According to their own documentation, the max is $30. So, now they are lying on top of it. Union Bank didn't charge a $30 NSF fee per item, they charged a $33 NSF fee per item.
I will be cancelling my account on Monday. I will never use Union Bank again ever!
Beware, Union Bank is a complete rip-off!!! Not only do they lie and charge you for statements they don't mail. They charge outrageous fees that doesn't even match their documentation.